- Report: #227229
Complaint Review: Tmobile - Bellevue Washington
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Tmobile
Bellevue, 11111 Washington, U.S.A.
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Tmobile Ripoff account problem Bellevue Washington
I am reporting about unfair practises of TMOBILE. I recently had a problem with my tmobile cell phone service, most of my incomming calls get an error message "this number does not exist NJ91053" which is called as a switch recording in cellphone service parlance.
This has been causing me problems and loss of business for 2 months now , and all I get as a solution from Tmobiles charming/deceptive incompetent customer service team is that we will try to solve the problem. We did this blah blah , hope that solves your problem.
Problem started Oct 2007 , Its december end , still counting. Every time I call about a problem I have to repeat every single detail of the problem. They just maintain a one line sentence about the issue.
Had to repeat my issue 5 times in one day to give you an idea. still have to start from scratch every single time.
Was told that problem is fixed, did not have any issues for 1 day, I tested it using my home phone. Then problem started , dont know when.
Thanks,
Pissed off Tmobile customer
Trial
San Bruno, California
U.S.A.
This has been causing me problems and loss of business for 2 months now , and all I get as a solution from Tmobiles charming/deceptive incompetent customer service team is that we will try to solve the problem. We did this blah blah , hope that solves your problem.
Problem started Oct 2007 , Its december end , still counting. Every time I call about a problem I have to repeat every single detail of the problem. They just maintain a one line sentence about the issue.
Had to repeat my issue 5 times in one day to give you an idea. still have to start from scratch every single time.
Was told that problem is fixed, did not have any issues for 1 day, I tested it using my home phone. Then problem started , dont know when.
Thanks,
Pissed off Tmobile customer
Trial
San Bruno, California
U.S.A.
1 Updates & Rebuttals
Trial
san bruno,California,
U.S.A.
still no answer from tmobile , my misery continues
#2Author of original report
Fri, January 05, 2007
BAD CUSTOMER SERVICE, haughty and frustated people on the Customer service phone, phony people, Customer Relations PO Box 37380 Albuquerque, NM 87176-7380
