- Report: #1401776
Complaint Review: Tmobile - Los Angeles, CA
Reported By:
Tmobile customer NO SERVICE! -
Glendale, Arizona, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Tmobile
P.O.Box 51843 Los Angeles,, 90051-6143 CA, USA
Phone:
1-800-937-8997
Web:
Tmobile.com
Categories:
Business Rating:
(0)
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Tmobile Block my I phone, so I don't get any text or email. Los Angeles,
Report Attachments
T-Mobile advertise that they had 4G Networks but they only had 3G. Marshall at the Arrowhead store said they have coverage,in Deer Valley Anthem Cave Creek and Carefree. (Very,very, poor coverage) Also said he would take care of my transfer fees of $600 per line. And transfer the text messages so we didn't lose anything.(Didn't do either promise) I got home found out I had no signal they sent me a cell phone booster it didn't work I didn't get around to returning it they tried charging me $325. After 6 months of yelling they finally took it back to give me a cell spot so far I still don't get good signal in my own home in Glendale Arizona their coverage map shows I do, so they sent me a cell spot a stronger cell phone booster. Then they told me I should use an iPhone it might get better coverage, so I purchased one it didn't make any difference I was up in Wickenburg and there's many dead spots too. (Every time I spoke to Tmobile I reiterated the. fees and my experience) (FAST FORWARD 2 YEARS) They STILL do not have good coverage in Cave Creek Carefree Anthem Deer Valley many dead spots they're map shows they do . Because the poor service, I had no gps signal missed appointments the company I was with and I got fired. Angry, I called them up and started yelling I want my transfer fees it's been 2 years, they finally escalated my problem to executive customer care. I gave Tmobilea $650 no interest free loan. With this experience my email advertises TMobile suckyness. All my user names are TMobile sucks, and now I am not getting emails from YouTube. Sometimes phone calls don't go through and I'll get a voicemail text msgs, server errors dropped phone calls are part of T-Mobile service. False advertising, bullying, violations of the Fourth Amendment rights, seem to be TMobile way of doing business.
1 Updates & Rebuttals
AZ Dude
Alabama,USA
Have you considered..
#2REBUTTAL Owner of company
Fri, September 22, 2017
Its pretty common knowledge that T-Mobile sucks - have you considered changing to a better provider? Not going to mention provider names as not to be called an employee
