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  • Report:  #250346

Complaint Review: Tom Gille President Of Huron Hardwood Floors - Dundas Ontario

Reported By:
- Naperville, Illinois,
Submitted:
Updated:

Tom Gille President Of Huron Hardwood Floors
1 Head St Dundas, L9H6X2 Ontario, Canada
Phone:
905-628-9817
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered flooring from Huron Hardwood 5 months ago. After many months of waiting, Tom Gille(president of Huron Hardwood) told me the wood was ready to ship so I needed to send my payment immediately. Tom Gille told me he did not except credit Cards so I would need to wire the money. I wired $5757.15 and called Huron Hardwood to find out when I would receive my wood flooring. Tom told me he didn't know when the wood would be picked up, to call back. When I called again a few days later, Tom told me the trim wasn't ready and it wouldn't be shipped. (Still no date for shipment) Tom then asked me for my social security number stating he needed it for customs. When I called again a few days later to ask the status of my floor, Tom(Huron Hardwood) told me he would just refund my money because "he has other people who need this wood", because I told him I was upset about all the delays. He even went on to say that "$5757 is not a lot of money". I am still waiting for my refund. I have called and emailed asking when I should expect my refund, with no response from anyone at Huron Hardwood. I would suggest anyone considering hardwood flooring to steer clear of Huron Hardwood.

Carrie

Naperville, Illinois

U.S.A.


5 Updates & Rebuttals

Carrie

Naperville,
Illinois,
U.S.A.
Huron Hardwood Delivered

#2Author of original report

Tue, June 19, 2007

I am happy to report I not only received my wood, but it is spectacular! This is a very valuable web site, but fortunately for me, the end result worked in my favor.


Carrie

Naperville,
Illinois,
U.S.A.
New perspective

#3Author of original report

Tue, May 29, 2007

I filed the previous report. I talked to Tom (owner of Huron Hardwood) this morning. We agreed that we were both having a bad the day the date of the "cancellation". He told me the wood is still there and that he will ship it this week. Tom seemed nice and hopefully I should have the wood next week. I'll update the progress...


Carrie

Naperville,
Illinois,
U.S.A.
New perspective

#4Author of original report

Tue, May 29, 2007

I filed the previous report. I talked to Tom (owner of Huron Hardwood) this morning. We agreed that we were both having a bad the day the date of the "cancellation". He told me the wood is still there and that he will ship it this week. Tom seemed nice and hopefully I should have the wood next week. I'll update the progress...


Carrie

Naperville,
Illinois,
U.S.A.
New perspective

#5Author of original report

Tue, May 29, 2007

I filed the previous report. I talked to Tom (owner of Huron Hardwood) this morning. We agreed that we were both having a bad the day the date of the "cancellation". He told me the wood is still there and that he will ship it this week. Tom seemed nice and hopefully I should have the wood next week. I'll update the progress...


Carrie

Naperville,
Illinois,
U.S.A.
New perspective

#6Author of original report

Tue, May 29, 2007

I filed the previous report. I talked to Tom (owner of Huron Hardwood) this morning. We agreed that we were both having a bad the day the date of the "cancellation". He told me the wood is still there and that he will ship it this week. Tom seemed nice and hopefully I should have the wood next week. I'll update the progress...

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