- Report: #1267430
Complaint Review: TOM TOM - Nationwide
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Author Not Confirmed
Why?
TOM TOM
Nationwide, USA
Web:
https://secure-nikeplus.nike.com/plus/products/sport_watch/
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TOM TOM Nike GPS Sportswatch Nike Tom Tom GPS Sports Watch is Junk Nationwide
Buyer Beware: NikeGPS Sports Watch is junk. When wristband breaks, TOM TOM provides NO support. http://bit.ly/1qLXk5a. This is totally unacceptable for such an expensive watch. Any watch rubber wristband breaks with normal wear and tear and any reputable watch maker will repair it for a fee.
https://www.facebook.com/Nike-Sportwatch-GPS-problems-229596010396998/
I have contacted Nike support about this and also the TOM TOM site. Both point out that TOM TOM does not support replacement of the rubber wrist band, even if I pay them a service charge. This is ridiculous for an expensive watch. I have two of them and both have broken rubber wrist bands, which is going to happen with any watch over time and use. Both watches are not old. I hope that other consumers who have experienced the same problem report it. See the link above for a similar very unhappy consumer. I have been a loyal fan of Nike products for years but this incident leaves a very bad taste in my mouth.
