- Report: #217163
Complaint Review: Toms River Transmissions Transmission Specialist - Toms River New Jersey
-
Author Confirmed
Why?
Toms River Transmissions Transmission Specialist
121 Route 37 West Toms River, 08755 New Jersey, U.S.A.
Phone:
866-994-1620
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Toms River Transmissions, Transmission Specialist ripoff, deceptive, lie, dishonest, Toms River New Jersey
On July 12th of this year I ordered a transmission for my truck. The owner (assumed) spoke to me on the phone about the order and stated that my truck to a certain trans and that it was the only one for my model. It was ordered and paid for by electronic check, as they did not take credit cards.
That trans never arrived. Owner said it was lost. A second trans was sent on August 2nd. That one arrived and was never taken off pallet, as it was the wrong one and didn't have all parts.
After conversation with owner, and after he said I ordered the wrong trans., it was agreed that I would pay for the return of trans and he would send the right one.
It never arrived and now I find he never sent the third trans. He states that it was all my fault and there is no refunds or exchanges, per their warranty.
He now has trans & money and I have a non-working truck.
Ed
Las Vegas, Nevada
U.S.A.
That trans never arrived. Owner said it was lost. A second trans was sent on August 2nd. That one arrived and was never taken off pallet, as it was the wrong one and didn't have all parts.
After conversation with owner, and after he said I ordered the wrong trans., it was agreed that I would pay for the return of trans and he would send the right one.
It never arrived and now I find he never sent the third trans. He states that it was all my fault and there is no refunds or exchanges, per their warranty.
He now has trans & money and I have a non-working truck.
Ed
Las Vegas, Nevada
U.S.A.
3 Updates & Rebuttals
Ytffo
Bennington,Vermont,
United States
Still ripping people off
#2Consumer Comment
Tue, February 04, 2020
Well John got me too. The entire world will breathe a sigh of relief when this piece of s*** can no longer turn a wrench. You hide behind lies, policies and fine print. You're subhuman, Narcissistic sociopath.
charles
ennice,North Carolina,
People Just Stay Away
#3Consumer Comment
Sat, April 05, 2014
I my self have ran into this same problem with this company the owner JR will not take responsibility for his mistakes he says he has sum magical books that tell him everything yet he wont tell you the maker or edition of he manuals he goes off of the transmission that he sent me was not even an option for the vehicle that I placed the order for this company is crooked as can be they give all good mechanics a bad name the reason he only accepts one form of payment is so that the customer can't dispute the charge and fight back once he has you cash he don't care no more just do yourself a favor and stay far away from this bunch of crooks
J.
TOMS RIVER,New Jersey,
U.S.A.
Customer failed to mention
#4REBUTTAL Owner of company
Sun, October 29, 2006
Warranty states the customer is responsible for all shipping expenses. That is why the customers transmission is still at my transmission center. Customer was told to issue a pickup for his transmission and it would be sent back to him. Instead he refuses to accept the terms of the warrant and his transmission is taking up valuble space in my shop. We can start charging storage fees for any transmissions or parts left at our center after two weeks. Our warranty states: Upon placement of order customer accepts all terms and conditions of this warranty. Maybe he should abide by them.
