Brentsky
Saginaw,#2Author of original report
Thu, February 19, 2009
called Toshiba again today after contacting the Att General here in MI and asked to speak to a customer service Supervisor After givin him the facts of the case the story switched away from it being based on just the purchase price to being based on numerous things such as price indicates maybe it was ued or a store display maybe it was broken when i bought it yada yada yada. On top of that the Supervisor named Shaun was very very rood ! In any event they are still refusing to honor the warranty or help in any matter. DO NOT BUY TOSHIBA PRODUCTS EVER!!! They will look for any and every way to screw you possible and not honor the warranty. So now I will be waiting with no TV until the Michigan Att General Consumer Products division can get some action out of them. I advise anyone with any warranty trouble with this company to contact your states Att General office to file a complaint and they will get involved on your behalf. Never again will I buy anything with Toshibas name on it which is sad because I have always told friends and family when they ask me what brand of Laptop I would get to go with Tohiba and have recomnded quite a few other products to friends and family members that were toshiba made, Over a Lamp that more than likley doesn't cost them even $100 they will be losing business from numerous friends and faamily memebers for life.
Brentsky
Saginaw,#3Author of original report
Thu, February 19, 2009
called Toshiba again today after contacting the Att General here in MI and asked to speak to a customer service Supervisor After givin him the facts of the case the story switched away from it being based on just the purchase price to being based on numerous things such as price indicates maybe it was ued or a store display maybe it was broken when i bought it yada yada yada. On top of that the Supervisor named Shaun was very very rood ! In any event they are still refusing to honor the warranty or help in any matter. DO NOT BUY TOSHIBA PRODUCTS EVER!!! They will look for any and every way to screw you possible and not honor the warranty. So now I will be waiting with no TV until the Michigan Att General Consumer Products division can get some action out of them. I advise anyone with any warranty trouble with this company to contact your states Att General office to file a complaint and they will get involved on your behalf. Never again will I buy anything with Toshibas name on it which is sad because I have always told friends and family when they ask me what brand of Laptop I would get to go with Tohiba and have recomnded quite a few other products to friends and family members that were toshiba made, Over a Lamp that more than likley doesn't cost them even $100 they will be losing business from numerous friends and faamily memebers for life.
Brentsky
Saginaw,#4Author of original report
Thu, February 19, 2009
called Toshiba again today after contacting the Att General here in MI and asked to speak to a customer service Supervisor After givin him the facts of the case the story switched away from it being based on just the purchase price to being based on numerous things such as price indicates maybe it was ued or a store display maybe it was broken when i bought it yada yada yada. On top of that the Supervisor named Shaun was very very rood ! In any event they are still refusing to honor the warranty or help in any matter. DO NOT BUY TOSHIBA PRODUCTS EVER!!! They will look for any and every way to screw you possible and not honor the warranty. So now I will be waiting with no TV until the Michigan Att General Consumer Products division can get some action out of them. I advise anyone with any warranty trouble with this company to contact your states Att General office to file a complaint and they will get involved on your behalf. Never again will I buy anything with Toshibas name on it which is sad because I have always told friends and family when they ask me what brand of Laptop I would get to go with Tohiba and have recomnded quite a few other products to friends and family members that were toshiba made, Over a Lamp that more than likley doesn't cost them even $100 they will be losing business from numerous friends and faamily memebers for life.