- Report: #794011
Complaint Review: Toshiba - Irvine California
Reported By:
jpparker19 -
Hertford, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Toshiba
Irvine, California, United States of America
Phone:
(949) 583-3000
Web:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
Categories:
Business Rating:
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Toshiba Defective Buggy Thrive Tablet Irvine, California
I purchased the Toshiba Thrive 16GB Tablet Jul 2011 from a military exchange with a limited return policy. Over the three months I have owned the device it has been sent to the repair depot twice for problems; GPS not functioning, computer locking up. Now the latest issue, the battery not holding a charge. To fix the product under warranty Toshiba demanded a hefty $190.00 deposit to send out a battery. This is a significant burden given I only use a debit card. This product is junk, I cannot return it. In the 90+ days of ownership I have had 30 days of use. The manufacture offers a forum which is riddled with problems from owners that the company does not admit are problems because "these are just observation from owners and not our technicians." I cannot recommend this product to anyone.
