- Report: #1314972
Complaint Review: Total Creation - London Internet
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Author Confirmed
Why?
Total Creation
Kemp House London, EC1V 2NX Internet, United Kingdom
Web:
Www.totalcreation.co.uk
Categories:
Business Rating:
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Total Creation No website designed London Internet
My husband bought me a website package fron Total Creation. I completed the paperwork and posted it to their address in London in March 2016 and heard nothing back.
A few weeks later I called them and left a voicemail. I heard nothing back. I then completed the forms and sent them in an email. I still heard nothing.
I sent them several emails to which I got no reply.
Next I completed the enquiry form on their website and hey bingo, I got a reply with some details of the 'service' they provide. Things slowed down when I said My husband had already paid for a website. I got a few emails back but I always had to chase them for a response. The emails never had a name on them.
In May I received an email from a company called Northgate web limited saying they had created an account for me for web hosting and that my website would be up and running in a few days.
I've checked several times since then and there's nothing. I've emailed Total Creation again and the emails bounce back.
Terrible service, a total con.Wouled never recommend and am thinking of taking legal action.
