- Report: #267349
Complaint Review: TOTAL VENDING CONCEPTS - Pensacola Florida
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Author Confirmed
Why?
TOTAL VENDING CONCEPTS
4771 Bayou Blvd #291 Pensacola, 32503 Florida, U.S.A.
Phone:
800-719-8363
Web:
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TOTAL VENDING CONCEPTS Accepted downpayment and failed to provide locator service ripoff Pensacola Florida
On 25 July, following my purchase of four Sports Drink Vending Machines I was contacted by Terry Sanders of Total Vending Concepts. He had been provided my information from Americas Marketing to locate my machines,
He would require 50% down and have the location survey and contacts established prior to the machines arrival on 05 Aug 2007. Since we made the deposit payment and numerous telephone calls and e:mails we have had no response from Mr Sanders. Numerous calls to the Marketing Company go no ware. We now have 4 machines, 150 cases of product and no locations.
Robert
El Paso, Texas
U.S.A.
He would require 50% down and have the location survey and contacts established prior to the machines arrival on 05 Aug 2007. Since we made the deposit payment and numerous telephone calls and e:mails we have had no response from Mr Sanders. Numerous calls to the Marketing Company go no ware. We now have 4 machines, 150 cases of product and no locations.
Robert
El Paso, Texas
U.S.A.
3 Updates & Rebuttals
Robert
el paso,Texas,
U.S.A.
UPDATE
#2Author of original report
Tue, August 28, 2007
after talking with Terry we were able to resolve our issue satisfactory.
Terry @ Total Vending
Pensacola,Florida,
U.S.A.
Note to Rebuttal From Total Vending
#3REBUTTAL Owner of company
Thu, August 23, 2007
PLEASE NOTE: We at Total Vending Concepts would like to emphasize that the manufacturer was in no way party to this dispute all machines having been delivered on time and to the customers complete satisfaction. Also note Total Vending Concepts refunded the $600 deposit to the customer and our locator completed the job on 8/22/07. Terry Sanders Owner/ proprietor Total Vending Concepts 1-800-719-8363
Robert
el paso,Texas,
U.S.A.
Total Vending Concepts, Pensacola Florida
#4Author of original report
Fri, August 17, 2007
We have been in contact with the Locator and are anticipating a start date of this monday, 20 Aug 2007. Hopefully good communication between the service, customer and representative will preclude these types of misunderstandings in the future. lack of communication doen't serve anybody's best interest.
