- Report: #441223
Complaint Review: Toyota/Toyota Finantial Services/Toyota Motor Credit - CITY OF INDUSTRY California
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Toyota/Toyota Finantial Services/Toyota Motor Credit
P.O. BOX 60114 CITY OF INDUSTRY, 91716 California, U.S.A.
Phone:
800-279-9032
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Toyota/Toyota Finantial Services/Toyota Motor Credit Fraud and Scam in connection to western union transactions!!! What is going ON??? Please Help! CITY OF INDUSTRY California
I am writing this message in hopes that someone can relate to what happened to me and offer some guidance as I Do believe there is something very wrong with the way Toyota Finantial is doing business and making us prey to being scammed.
As we needed to do downsize company expenses we decided to sell our 2007 Toyota yaris. We put an add out and a week later we received a call from an individual who was interested. He looked at the car and said he would purchase it for the $12,400.60 that was remaining in payments for the car.
1/23/09- We called Toyota to notify them that this individual would be paying for the balance of the car and they agreed. They said they could not take payments that go over 5,000 so 4 payments needed to be made. A rep from Toyota talked to the person purchasing the car and bank acct. information was exchanged, they gave us the confirmation numbers to each transacation.
From the moment this transaction took place we called Toyota every single day to verify that this individual had not cancelled payments to which we got the same response...Everything is in order, you will receive the title soon.
on 2/4- We received the title from Toyota, we signed were we had to sign and droped it off at this individuals home so he could register the vehicle. We were so happy everything had gone smoothly, and then on
3/17 - ALMOST TWO MONTHS later we got a call from Toyota notifying us that we were behind on payments. I thought it was a misunderstanding, so I called back and explained that this vehicle had already been paid for and that it seemed they did not update their records. I was told that the payments this individual had made were declined!!!
How could they realize this TWO months later, we had already given him the car and the title...!! is this legal???
Since then I have talked to Toyota several times and they say we are the responsible parties for the vehicle and they obviously want us to pay for the vehicle. I have already explained to them that we no longer have possesion of the vehicle and that they screwed up, to which they say that its not their fault that it took so long for them to find out about the status of this individuals payments.
I cannot even begin to describe the stress and anxiety this situation has caused me and my family. I think their is something very wrong in the way they are conducting their business or it would seem that they are making it very easy for people to get scammed out of their cars. Whats is going ON??
If anyone is going through the same thing or can offer some advise, I would greatly appreciate. I would even like to seek legal advise in this issue, but cant afford it, so any thoughts would be great..
Nicolemg
El Segundo, California
U.S.A.
As we needed to do downsize company expenses we decided to sell our 2007 Toyota yaris. We put an add out and a week later we received a call from an individual who was interested. He looked at the car and said he would purchase it for the $12,400.60 that was remaining in payments for the car.
1/23/09- We called Toyota to notify them that this individual would be paying for the balance of the car and they agreed. They said they could not take payments that go over 5,000 so 4 payments needed to be made. A rep from Toyota talked to the person purchasing the car and bank acct. information was exchanged, they gave us the confirmation numbers to each transacation.
From the moment this transaction took place we called Toyota every single day to verify that this individual had not cancelled payments to which we got the same response...Everything is in order, you will receive the title soon.
on 2/4- We received the title from Toyota, we signed were we had to sign and droped it off at this individuals home so he could register the vehicle. We were so happy everything had gone smoothly, and then on
3/17 - ALMOST TWO MONTHS later we got a call from Toyota notifying us that we were behind on payments. I thought it was a misunderstanding, so I called back and explained that this vehicle had already been paid for and that it seemed they did not update their records. I was told that the payments this individual had made were declined!!!
How could they realize this TWO months later, we had already given him the car and the title...!! is this legal???
Since then I have talked to Toyota several times and they say we are the responsible parties for the vehicle and they obviously want us to pay for the vehicle. I have already explained to them that we no longer have possesion of the vehicle and that they screwed up, to which they say that its not their fault that it took so long for them to find out about the status of this individuals payments.
I cannot even begin to describe the stress and anxiety this situation has caused me and my family. I think their is something very wrong in the way they are conducting their business or it would seem that they are making it very easy for people to get scammed out of their cars. Whats is going ON??
If anyone is going through the same thing or can offer some advise, I would greatly appreciate. I would even like to seek legal advise in this issue, but cant afford it, so any thoughts would be great..
Nicolemg
El Segundo, California
U.S.A.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
U.S.A.
Nicolemg, Contact......
#2Consumer Comment
Tue, April 07, 2009
(((Redacted)))and also contact your Local News Stations in your city IMMEDIATELY! In my opinion, Toyota SCREWED-UP by sending you the title, wouldn't you agree? The fact they sent you the title seems clear that they believed that the checks had cleared & all was well, right? HOWEVER, most of us know that Toyota, & their Dealer Network, have many UNETHICAL people who practice in DECEPTION, right? Contact the ones above & call a Lawyer too. But I think that you are in the clear because the checks that were written to Toyota seem to be checks from another individual, correct? If this individual had written the checks to you, and then YOU had written the checks to Toyota, then you WOULD be the one responsible, in my opinion. GOOD LUCK, & KEEP US POSTED! P.S. If you have any stock in TOYOTA, sell it NOW!!!!!!!!!! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
