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  • Report:  #113881

Complaint Review: Toys R Us - Charlotte North Carolina

Reported By:
- Matthews, North Carolina,
Submitted:
Updated:

Toys R Us
toysrus.com Charlotte, 28105 North Carolina, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Toys R Us harrasses its employees with no proof. The store in Charlotte has a major srink problem, and being as I work there, they pulled me back to discuss it. The shrink was in the video game department, and I happened to be the first person pulled back, and also the only female in the department. They had no proof, and I agreed to help them in their efforts any way that I could.

However, as the loss prevention lady was flipping thru her file folder, I noticed that someone had opened the door in my vehicle, and taken photos! Thats breaking and entering! Anyone who has any advice on how to deal with this, please respond. I know what they did was wrong, and I wish to press charges, but they wont give me any info on the photos, and I am afraid they have already thrown them away!

C

Matthews, North Carolina
U.S.A.


6 Updates & Rebuttals

Derek

Muncie,
Indiana,
U.S.A.
It's not breaking and entering, BUT...

#2UPDATE EX-employee responds

Mon, December 12, 2005

In this case it's not breaking and entering, but is IS an invasion of your privacy! Loss prevention has the right to search your vehicle. IF they have probable cause, and a law enforcement official would have to be present to conduct the search. LP would have to have EYE WITNESS accounts of the theft including but not limited to: 1. CCTV recording of the event in question. 2. Eyewitness account of the event from MANAGEMENT figures 3. Admission of the crime. LP can question any employee the choose, but they can take no action without infallible proof that an individual has committed internal theft. You can be searched but only if you give permission for them to do so. However, you are subject to "shakedown" at the end of your shifts as per the employee handbook (you did sign an agreement in your employee package with TRU). This should only consist of checking the ankle line by lifting the trouser leges above the ankles, and checking any and all bags leaving the store including, backpacks, dufflebags, large purses, and merchandise bags with receipts. They cannot take photos of the interior of your car.


J

Anytown,
California,
U.S.A.
Sorry that is not breaking and entering

#3Consumer Comment

Sat, October 22, 2005

If your vehicle was parked on their parking lot you have no right to privacy and many companies post that information in their handbooks. You are on their property and your personal belongings(vehicles included)are subject to search without consent. I agree that it is a wrong thing to do, unless the state that you live in has laws against it, there is nothing illegal in what occurred. Anyway how did they get into your vehicle unless it was unlocked......


Abbie

Baltimore,
Maryland,
U.S.A.
Get a lawyer.

#4UPDATE EX-employee responds

Sat, October 22, 2005

That is breaking and entering. Loss Prevention people are not cops, and even if they had perfect proof that you stole something that would not give them the right to go into your car. Only an officer of the law can do that. Now, if you don't have proof that they went into your car, you may have problems.


Abbie

Baltimore,
Maryland,
U.S.A.
Get a lawyer.

#5UPDATE EX-employee responds

Sat, October 22, 2005

That is breaking and entering. Loss Prevention people are not cops, and even if they had perfect proof that you stole something that would not give them the right to go into your car. Only an officer of the law can do that. Now, if you don't have proof that they went into your car, you may have problems.


Abbie

Baltimore,
Maryland,
U.S.A.
Get a lawyer.

#6UPDATE EX-employee responds

Sat, October 22, 2005

That is breaking and entering. Loss Prevention people are not cops, and even if they had perfect proof that you stole something that would not give them the right to go into your car. Only an officer of the law can do that. Now, if you don't have proof that they went into your car, you may have problems.


Abbie

Baltimore,
Maryland,
U.S.A.
Get a lawyer.

#7UPDATE EX-employee responds

Sat, October 22, 2005

That is breaking and entering. Loss Prevention people are not cops, and even if they had perfect proof that you stole something that would not give them the right to go into your car. Only an officer of the law can do that. Now, if you don't have proof that they went into your car, you may have problems.

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