- Report: #1006046
Complaint Review: TradeKing - Charlotte North Carolina
Reported By:
Andy -
Wayne, New Jersey, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
TradeKing
13024 Ballantyne Corp Place, Suite 500 Charlotte, 28277 North Carolina, United States of America
Phone:
Web:
www.tradeking.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TradeKing Won't correct their coding error on my 2012 Roth IRA Deposit Charlotte, North Carolina
Trade King or their clearing house, Apex Clearing, made an error and coded my 2011 IRA deposit to be a 2012 deposit.
I discovered this when Trade King rejected my 2012 deposit as being a duplicate. They have since acknowledged their error in writing but stated that their clearing house cannot change their records.
Despite my best efforts to resolve with them, they have been unable/unwilling to fix a straightforward error they acknowledge they made. As a result, I'm deprived of my ability to make a 2012 deposit.
This is a company that definitely meets the definition of "Buyer beware". If you use them, good luck having them fix any problems they make.
I discovered this when Trade King rejected my 2012 deposit as being a duplicate. They have since acknowledged their error in writing but stated that their clearing house cannot change their records.
Despite my best efforts to resolve with them, they have been unable/unwilling to fix a straightforward error they acknowledge they made. As a result, I'm deprived of my ability to make a 2012 deposit.
This is a company that definitely meets the definition of "Buyer beware". If you use them, good luck having them fix any problems they make.
