- Report: #569945
Complaint Review: Traeger Pellet Grills LLC - Mt. Angel Oregon
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Why?
Traeger Pellet Grills LLC
1385 E. Collage St. Mt. Angel, 97362 Oregon, United States of America
Phone:
(800) 872-3437
Web:
www.traegergrills.com
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Traeger Pellet Grills LLC Traeger Industries Inc. Traeger Grill shedding paint-Known defect- Refuses to correct Mt. Angel, Oregon
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Shortly after I bought a Traeger grill it began to shed paint. Then it was coming off in sheets. They had a known (and admitted) problem learning how to powder coat and nearly all units had the problem.
The issues were well documented and even went to litigation. All searchable on line. Traeger's solution when confronted was to offere to send a free can of spray paint. Another letter was written and yielded their final answer (after 2 calls and several transfers, finally to George Costner); "Sorry, now out of warranty, too bad for you".
I did have the extended warrenty which has expired. The problems were documented when under warrenty and never satisfactorly addressed. Many others have had this issue.
If it was an inexpensive grill, I would understand but not for a $1100 appliance heavilly claimed to be the finest available.
Traeger, this is disgraceful behavior on many levels.
