Mark
Palm Coast,#2UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business. I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them. Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits. Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments. I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns. Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone. Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers. I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional. I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?) To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed. I hope this helps, I'd hate to think was just shouting at the wind here. Blessings. Mark
Mark
Palm Coast,#3UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business. I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them. Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits. Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments. I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns. Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone. Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers. I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional. I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?) To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed. I hope this helps, I'd hate to think was just shouting at the wind here. Blessings. Mark
Mark
Palm Coast,#4UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business. I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them. Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits. Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments. I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns. Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone. Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers. I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional. I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?) To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed. I hope this helps, I'd hate to think was just shouting at the wind here. Blessings. Mark
Mark
Palm Coast,#5UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business. I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them. Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits. Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments. I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns. Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone. Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers. I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional. I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?) To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed. I hope this helps, I'd hate to think was just shouting at the wind here. Blessings. Mark