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  • Report:  #69746

Complaint Review: Tree House - Provo Utah

Reported By:
- bel air, Maryland,
Submitted:
Updated:

Tree House
404 W 5050 Provo, 84604-56500 Utah, U.S.A.
Phone:
801-426-5556
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I finally got a hold of the man, Jason, who is in charge, of course he gave me a false name, Dan. I explained to him that I did not want the product and wanted a full refund. He said I was past my 30 days and could not receive refund. I explained to him that for 3 weeks I had been trying to reach him and either gt a busy signal or no answer at all. So technically I was not past my 30 days.

He argue with me for about 5 miutes and finally agreed to send me a refund check for 100.00. I agreed and he said it would be here in 7-10 business days. It has been over 2 weeks and there has been no check.

I opened my bank statement today and there was another charge for 29.95 on my account. I did not auhorize this withdrawal and stated to him that I did not want my membership, I had never wanted it in the first place. He understood, said he would cancel my membership. Now he is stealing from me.

I have tried to call back the number but it is constantly busy. All other numbers have been disconnected. Even one sounds like a answering machine with his voice saying this number has been disconnected.

Jennifer

bel air, Maryland
U.S.A.


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