- Report: #580626
Complaint Review: Trend Micro Online Store Digital River.com - Internet Internet
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Author Confirmed
Why?
Trend Micro Online Store Digital River.com
Internet, Internet, United States of America
Phone:
Web:
exterminate-it.com
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Trend Micro Online Store, Digital River.com Exterminate-it.com Buy their anti-virus software even if you cannot run it on the infected PC but wait, there is help. The question is when! , Internet
My desktop is infected with the Koobface worm, so I surfed the internet on my laptop to find a solution. I have McAfee installed but they were absolutely no help at all. I found Exterminate-it.com through Google and after reading their sales pitch, I decided to purchase three licenses for all the desktops in my home. The site tells you to download the software from a second PC if the Koobface worm won't let you access the internet, which was the case for me.
I downloaded the software to my laptop and then installed it on the infected desktop but could not register the software because the worm is preventing access to the anti-virus site. I generated a trouble ticket at about 1:15 PM and it is now 5:20 PM and I have yet to hear from curiolabs.net or anyone. They advertise 24 hour support, yeah right.
1 Updates & Rebuttals
Toms
United States of AmericaTitle is wrong
#2UPDATE Employee
Fri, December 31, 2010
The software mentioned in this report is not produced or endorsed by Trend Micro. You can always find the most up-to-date directly from Trend Micro at:
http://us.trendmicro.com/us/home/home-user/
Thank You
