Complaint Review: Tresor Rare -

Tresor-Rare, Premiere Dead Sea Kiosk and any relation to Bella Terra cosmetics are all the same company.  The Sales people say they are from Isreal and the product is form Isreal.   This is also a lie as the poeople who work for these stores are ususally not American Citizens and you rarely see the same salesperson trwice.  They move them around to different locations.  They say they are not from America.  I believe this part.

I was lured into a Tresor-Rare store for a hand cream demonstration and before I knew it, the guy (yes guy) had removed my right side make-up and started telling me everything wrong with my skin.  I asked him where he got his estethician license and he laughed and said trained in Paris, what a liar.  I am in the business and agreed to see what their mud mask could do on my hand, jerk puts it on one side of my face.  That has to dry, ie so he keeps me in the store longer. Their mud face mask.was ok.   So he puts that on and that has to dry then he starts putting stuff in a bag, says he is givieng me free sample and asked for card.  I told him I was only paying for the mud mask he said yes of course but put $450.00 and the several $.00 on my receipt and asked me to sign twice.  I left the store exasperated.  I did not need a demo I told him that, I felt completely violated.  He stuffed the bag with linen paper and when I got home looked at the receipt and he charged me for 5 product not in bag,  for over $4,00.00.  I went back that night with a witness and the sales person was very rude to me and said Oh we gave you everything and now you come back and just want more stuff for nothing?  What?  It was horrible.  A horrible experience.   I didn't even open my mouth before he started in on me and then said guy who sold me stuff no longer worked there.

These people do not sell quality skin care and the price is absolutely exorbendent.  I am afraid they are a GoFund Me for a more sinister operation.  There is no rational explanation for the price of their products.  They are also not from Isreal.  I have many friends from Israel and infact took one of my friends with me when I went back and she said absolutely they are Iranian.  What does this mean......maybe nothing.  Except they are great Con Artist.  To make matters worse my Credit Card Company Chase will not help me because they said I signed the receipt and left the store and they cannot prove I did not get the merchandise.  The stores operate a spa and I am going to report them and they need a license and they do not have one.  Yes, I signed the receipt but it showed no total on the page I signed on their computer.  They also ask and collect a lot of personal information on clients.  I know they took the ccr number off the back of my card, I saw the guy write it down on paper with a pencil..why?  There can only be one reason to use my card for fraudulent purposes.

 Please do not go near Tresor Rare store front or go to any of the kiosk in the Malls in the Sate of Georgia.  I saw a Mom smack one guy with her hand-bag at the Kiosk because he kept trying to put lotion further and further up her teen age daughter's arm.  She yelled she was going to call Police.  Hope she did. 

Also, be aware that your credit card company, depending on who they are will give you the complete run around and not believe you.  They make you fill out so much paperwork you are exhausted and wish you never signed anything.  Ecept the guy had my card and would not give it back until I signed.  Stay away and do not tell them where you live or anything personal if they catch you in a trap during the rest of these holidays!!  Northpoint Mall should get rid of these scam artist no matter what it cost to cancel their lease.  Or maybe the board of health will. They do not clean their application brushes or sponges which is so gross!!!!!