Cowan Protective Services
Batesville,#2Author of original report
Fri, December 07, 2012
According to their customer service representative via a telephone conversation they closed the collection account on November 21 and sent an update to have this entry deleted from my credit file. I inquired as to when a letter attesting to that fact would be mailed to me.
I was informed that if I would send a self-addressed stamped envelope along with a request for a verification letter they would write a letter then send it to me for my records. This is not a problem as I would rather pay for the postage myself and receive the letter than not have the letter in the event this debt gets sold to another collections agency.
I will post the final resolution when I receive the letter and verification that it has been deleted from my credit report. To every consumer that has had problems with collection agencies it is imperative that you document everything and send all correspondence by certified U.S. mail with a return receipt requested (green card), by doing so you can legally establish your claim and by using the green card you can prove by their own "legal signature" that they received your complaint; trying to save a few dollars in postage will kick you in the "butt" later, let the system work for you and make them do all the work.