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  • Report:  #1089815

Complaint Review: tropical motor sales - cocoa Florida

Reported By:
marisol s - cocoa, Florida,
Submitted:
Updated:

tropical motor sales
1501 kings street cocoa, 32926 Florida, USA
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tropical motor sales are horrible, terrible, unprofessional people. They stole our money. we gave them our down payment which included the tags, they never sent for the tags. the temp tag they gave us expired on the 26th, the cops kept stopping us until one ran the vin and said its not in the system. i called the dmv and they said they never got papers on the car. i actually went over there and the secretary stephanie, was acting like she was looking for it cause before the devil can think of a lie stephanie already said it. i called again and asked for a temp tag and she said come in to get it, when i go in, she asked if i bought the car,

i said yes, then the manager gets up, like to try to intimidate me, not happening and says i have to pay or leave the car. i asked to go home and he says he will repo it over there and add another 300 to it. if that was not bad enough, they bullied us by yelling that our special needs children was molested outside so everyone can hear and the old man that works there also went up to two blk guys that walked in and say hey, her children was molested, you would love to hear this. who loves to hear about molested children???? especially special needs children. oh, they had a great time, laughing and yelling about my childrens life.

that was the manager, the secretary stephanie, and the old man outside. they must discriminate against special needs and are all for abuse of children, cause who finds that funny and a topic to yell outside and just tell customers. they are unprofessional and need probably to be closed or moves away.even though when the new auto dealer opens they are out of business, no doubt. so just with our business they robbed us, lied to us, scammed us by not signing the second contract, discriminated on special needs children and thought molestation is just something to poke fun of. what a disgrace, low class business.



1 Updates & Rebuttals

TMS

Cocoa,
Florida,
No Lemon

#2UPDATE Employee

Tue, March 04, 2014

 I'm the manager at Tropical Motors and remember your case. I do know the car had a problem after you bought the vehicle. I do know we came with our tow truck and picked you and the car up for free. I also remember being willing to repair the car for free. I know you were upset as a consumer and I do understand why you were so upset. We did our best to make things right! What other used car dealership does that? I'm not sure where the bullies and child abuse stuff comes into play. I'm not aware of anyone lying to you either. You never mentioned any of that to the owner or myself.

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