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  • Report:  #947199

Complaint Review: Tropical Sails - Surprise Arizona

Reported By:
PhilipSeldon - New York, New York, United States of America
Submitted:
Updated:

Tropical Sails
18189 W Weatherby Dr. Surprise, 85374 Arizona, United States of America
Phone:
800-595-1003
Web:
www.tropicalsails.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Tropical Sails, owned by Daniel Oppliger, advertised a Transit of Venus tour in its brochure for four nights with three breakfasts, a Luau, porterage, taxes and an event shirt for $469 per person double occupancy and $769 single occupancy at the Royal Lahaina Resort in Maui, Hawaii. The transit was on June 6, 2012.

I signed up for the single occupancy for $769 for four nights with the Luau, taxes and event shirt only to discover that Dan had the hotel charge my credit card for $921.69. And I never got the event shirt promised. I never authorized Dan to have the hotel charge my card, only to have Tropical Sails charge my card and only for the $769. I was overcharged and cheated by Daniel Oppliger who earned a hefty commission from the hotel.

I asked Daniel Oppliger to refund me the $152.69 overcharge in an email and got this email response:

"Phillip,
You are Royal Lahaina's client, not ours. Please direct your concerns to them and do not contact me again. You have wasted enough of our time and we should bill you for reservation and other services provided. Thank you.
Regards,
Daniel F Oppliger
Tropical Sails Corp
18189 W Weatherby Dr
Surprise, AZ 85374-7315"

I was not Royal Lahaina's client but Tropical Sails and I never made my reservation with Royal Lahaina. I had not heard of Royal Lahaina before dealing with Tropical Sails. Daniel Oppliger is a cheat and a scam artist as you can see from his response above. He had the hotel charge me $921.69 for the four nights that he advertised for $769. Daniel Oppliger is a crook.

Considering the hefty commission Daniel Oppliger earned from the hotel he could easily have refunded the $152.69 overcharge but he chose not to do so preferring to cheat me. He is a disreputable businessman and a rouge.

BEWARE OF DANIEL OPPLIGER AND TROPICAL SAILS. DO NOT BOOK YOUR TRAVEL THROUGH THEM - IF YOU DO YOU MAY BE SORRY


1 Updates & Rebuttals

Philip Seldon

New York,
New York,
United States of America
Addition to above report

#2Author of original report

Thu, September 27, 2012

My name is Philip Seldon and I filed the above report about Daniel Oppliger and Tropocal Sails. I just wanted to add that the Royal Lahaina Resort agreed with me that I was cheated by Daniel Oppliger and made a refund to me of the difference between the $921.69 and his advertised brochure price of $769.

As I stated above, Daniel Oppliger is a crook and a scam artist.

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