;
  • Report:  #185863

Complaint Review: Tru-genix - Ultralife PM - Image - South Jordan Utah

Reported By:
- magna, Utah,
Submitted:
Updated:

Tru-genix - Ultralife PM - Image
857 W. South Jordan Parkway Suite 201 South Jordan, 84095 Utah, U.S.A.
Phone:
800-757-1279
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My husband is an ex-employee of this rip-off company. He was only with the company for a very short amount of time, but knows first hand their rip-off schemes. Calls were both inbound and outbound. He was instructed to read a script that would breeze over details very quickly about a web fitness program. Often, customers were not aware they would be charged for this program. They were also automatically enrolled in a auto ship program. The majority of inbound calls were customers calling because there was a SECOND charge they were not expecting. The terms and conditions of the auto ship program were hidden within a hyperlink on the credit card info screen.

Basically, people were mislead intially when ordering in order for a SECOND charge to go through before they had a chance to cancel the autoship program. Refunds were generally denied for these people. If you have questions that I may be able to help with please post.

Brandy

magna, Utah
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//