- Report: #1007021
Complaint Review: TRX-Software - Murfreesboro Tennessee
Reported By:
taxguy -
, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
TRX-Software
906 Dashiel Street, Murfreesboro, Tennessee, United States of America
Phone:
855 880 1040
Web:
http://trxsoftware.com
Categories:
Business Rating:
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TRX-Software Tax Exact Retitled software so people got the BAD software. Murfreesboro, Tennessee
I started using TRX software 3 years ago. The company resells a product called 1040Works (made by Red Gear Tech), which they rebrand.
Year 1, 1040Works gets rebranded as TRXWorks, and it works fine.
Year 2, 1040Works gets rebranded as TRXWorks PRO, and I order the TRXWorks product but they ship their own software called Tax Exact Pro. The Tax Exact is a piece of junk. I was never able to file with the product AND had to pay 200 to get the product I thought I was ordering in the first place.
Year 3, I order the TRX Pro software and I receive PRO 1040, which is the Tax Exact renamed and now they claim the 104Works is called "TRX Pro Premium" and it is $300 more!
I asked to have my $$ back and they refused.
Year 1, 1040Works gets rebranded as TRXWorks, and it works fine.
Year 2, 1040Works gets rebranded as TRXWorks PRO, and I order the TRXWorks product but they ship their own software called Tax Exact Pro. The Tax Exact is a piece of junk. I was never able to file with the product AND had to pay 200 to get the product I thought I was ordering in the first place.
Year 3, I order the TRX Pro software and I receive PRO 1040, which is the Tax Exact renamed and now they claim the 104Works is called "TRX Pro Premium" and it is $300 more!
I asked to have my $$ back and they refused.
