- Report: #319237
Complaint Review: TSE Truckstuff.com - Tri-state Enterprises - Fort Smith Arkansas
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Author Confirmed
Why?
TSE Truckstuff.com - Tri-state Enterprises
1216 S Jackson St. Fort Smith, 72901 Arkansas, U.S.A.
Phone:
800-330-9780
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
TSE Truckstuff.com Tri-state Enterprises Paid $218.99 for a set of 4 Rancho shocks, as advertised, received only 2 Fort Smith Arkansas
I used Google search engine to find Rancho brand shocks for my 2002 Ford F-150 truck.I went to one of the sponsered links TSE truckstuff.com.They advertised a set of 4 ea. (2 front 2 rear)Rancho shocks for $218.99 +free shipping.1 week later i recieved only the 2 front shocks.
I called TSE truckstuff and spoke with Chris.He said Rancho discontinued that particular rear shock for my truck.He offered 2 lower grade rear shocks instead. I explained to him why i did not want the lower grade shocks,instead i wanted to up grade the 2 rear shocks.He said yes,it would cost an additional $66.00.
I agreed and gave him my credit card number.I have been waiting 2 weeks,still no shocks. every time i call they say the shocks have been ordered but they don't have a ups or fedex tracking number.The last time i called TSE truckstuff they hungup the phone on me.
They should not advertise parts they can't deliver.I paid $218.99 for 4 shocks. I want the rest of my order or half my money back.
Joel
Euless, Texas
U.S.A.
I called TSE truckstuff and spoke with Chris.He said Rancho discontinued that particular rear shock for my truck.He offered 2 lower grade rear shocks instead. I explained to him why i did not want the lower grade shocks,instead i wanted to up grade the 2 rear shocks.He said yes,it would cost an additional $66.00.
I agreed and gave him my credit card number.I have been waiting 2 weeks,still no shocks. every time i call they say the shocks have been ordered but they don't have a ups or fedex tracking number.The last time i called TSE truckstuff they hungup the phone on me.
They should not advertise parts they can't deliver.I paid $218.99 for 4 shocks. I want the rest of my order or half my money back.
Joel
Euless, Texas
U.S.A.
1 Updates & Rebuttals
Joel
Euless,Texas,
U.S.A.
I received my shocks next day
#2Author of original report
Fri, March 21, 2008
I got my shocks the next day. Case closed.
