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  • Report:  #331721

Complaint Review: Tulalip Resort Casino - Tulalip Washington

Reported By:
- Marysville, Washington,
Submitted:
Updated:

Tulalip Resort Casino
10200 Quil Ceda Blvd Tulalip, 98271 Washington, U.S.A.
Phone:
800-697-9263
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Tulalip Casino in the past has been a fun place to go to play slots, with at least moderate payback to let you play for awhile. For the past two years though, these same slots are very, very tight and give you almost zero payback. I have lost many thousands of dollars to this casino playing their slots. You used to be able to go in there and play for a couple hours or more on $50. Now you go in there, and you will spend $200 in a matter of 15 minutes. It is completely rediculous! Do not waste your time or your money playing there! If you want to have something to show for your money, don't play there. They are a ripoff, and you deserve more for your money! I realize that they are a casino, but the bait and switch tactics they use are so dishonest! I will never play there again!

Marc

Marysville, Washington

U.S.A.


14 Updates & Rebuttals

Lynk

Everett,
Washington,
USA
******* please

#2Consumer Comment

Tue, October 20, 2015

 I don't always lose Monies thank you, as a matter of fact I have won two jackpots so far this year alone, it only equals to 4 grand i'm ok with it, but the one thing that I dislike the most is empty promises. Thank you, Lynk


Lynk

Everett,
Washington,
USA
Comcast

#3REBUTTAL Owner of company

Sun, October 18, 2015

  Is there any Ripoff Reports for comcast/ Xfinity in Washington?


Lynk

Everett,
Washington,
USA
I have watched thier payouts drop seriously, and I have a niece and good friend who are emplyed with them, my friend even told me to be very careful and watch the payouts, on The Hau.ted Forest Slots

#4REBUTTAL Owner of company

Sun, October 18, 2015

 I have watched thier payouts drop seriously, and I have a niece and good friend who are emplyed with them, my friend even told me to be very careful and watch the payouts, on The Hau.ted Forest Slots I seen it payout for a certain row at $0.20 the next week that same exact role was $0.05. So I witnessed this first hand and even mentioned it to the slot attendants and they didn't deny it. Lynk


Elly

Everett,
Washington,
USA
Wow very well put!!!!!!

#5REBUTTAL Owner of company

Sat, October 17, 2015

AMEN!!!!!! Boy do i hear you!!!  I hope they learn soon what side their toast is buttered on......I use to feel happy and safe there but now a feel like i am laugh at for being an idiot and paying there rent and food bills.I was drawn in with a promise of kick backs like a a FREE lunch or dinner and credits once a week, The one time i asked for just some crackers i was told NO!!!!!! I had spent over 400.00 that day but i guess it wasn"t enough to have a cracker...... Elly


BigJake

Washington,
USA
Don't waste your money in Washington Indian Casinos

#6Consumer Comment

Wed, April 08, 2015

I had an experience with the Lucky Eagle casino a few weeks ago. We were playing slots and when we got the bonus you had to pick for a multiplier and them a number of games. When we picked the multiplier we picked the top button only to be given the the next buttons mutiplier. The one we picked was 5X and the one we got was 3x. We thiought we just hit the button wrong but when we got the bonus again we picked the same button and got the next one again. We complained and they did nothing. Made excuses so we filed a complaint with the washington gaming folks and they made them look at the machine. THe indian gaming peson that was checking the machine called me and I explained the problem with the machine. He explained that the bonus games on the slots in washington Indian casIno are for entertainment purposes only. I said what??????????? I checked on the Washington gaming Commision site and sure enough he was right. They use a virtual scratch ticket when you paly. You are playing against other players not the house.

 

We are playing the slots to get the bonus. You get extra spins you do not have to pay for and a chance to recoup or make some money. Not so in washington. CA-Nevada and oregon use the same randon number generator and the bonus's are real.

I will no longer play at any Indian Casino in Washington state. THis gives the house a huge advantage. The slots are rigged by the state.

 

Besides Nevada is not corrupt and there is a lot better chance of winning.

 

Boy Cott Indian Casinos.


LittleMissStubborn

United States of America
@Tammy

#7General Comment

Mon, September 03, 2012

It is true reservations are a sovereign nation, but is not true they do not have rules governing their operation of casinos. 
First off there is a little thing called NIGC (NATIONAL Indian Gaming Commission), they are a FEDERAL regulatory body.  Their purpose is to regulate gaming on Indian land.  They make sure the Tribe is the primary beneficiary of gaming revenue and protect the Tribe from corruption and organized crime. 
Next we have IGRA (Indian Gaming Regulatory Act).  IGRA created the NIGC.  IGRA states Tribes may self regualte, creating TGA (Tribal Gaming Agency). 
Next is the Compact.  Each Tribe in WA has a Compact with the state, which allows them to legally conduct gaming on their land.  This means all player terminal manufacturers must be licensed by the state of WA before their games are allowed in the casino. 
There is also the SGA (State Gaming Agency), they have free and un-restricted access to any and all records without notice.
As far as WA state having a minimum 75% payout, that is true, but Tulalip Casino is well above that percentage.


Vaporize

dENVER,
Colorado,
U.S.A.
ever hear of RNG's

#8Consumer Comment

Wed, April 25, 2012

1. Learn how a slot Machine works
2. Stick with 9/6 Jacks or Better Video Poker

If you keep loosing money, two words.
STOP GAMBLING


paulsteam

mountlake Terrace,
Washington,
United States of America
tulalip casino

#9Consumer Comment

Tue, March 27, 2012

as someone who has spent FAR too much time playing slots at Snoqualmie, Tulalip and Angel I feel i can speak with some "authority" - First, it is gambling and you have to understand these all have built in profits...This whole "I played a ton and never won" is just an emotional response - One that certainly feels justified in our own heads, but doesn't exactly prove anything (not that I can prove anything myself)

I actually went and researched to see what the casino's were paying out on slots and found out it's Minimum 75%...Most people I've read online agree that it would actually be more cost effective to fly to vegas to play slots, than to play in the local casino's in WA...
http://www.wsgc.wa.gov/docs/tribal/machine_gaming.asp

My understanding is that each state individually determines what the minimum % payout will be (Pennsylvania for instance is 92%)

So WA State, from what I gather, has the lowest required payout in the nation for casino slots...

I did see the language "State would play a major role in regulation", so all the comments about these being non regulated (because they are tribal casinos) seems to be false...

They are regulated...it's just that they are regulated to payback the lowest % in the entire united states...And I would say it certainly feels that way each time i play (which is way too much)

I play pretty regularly with 2 other friends - I have no "proof" but I can say this...In the past year we have played literally hundreds of hours - My 2 friends have been playing even longer than me - Not 1 of us has EVER hit a jackpot...NOT ONE - I have 1 win of $1,100 and that is the closest ANY of my friends or I have ever gotten to a jackpot...

You would think that between 3 players, who all play pretty regularly, that even 1 of us would have hit something where we had to file taxes on it but nope - not 1 - and we have logged Thousands of hours on these things...

Anyway, they suck but I know it and I go with a budget of what I can afford to play with and that's it - I'm disciplined enough that I never put my budget in jeopardy, but it's easy to see how many people are there all the time, and shouldn't be...I get hit up for $1 or $2 from people all the time up there and that's just sad to me





Tim

Grand Haven,
Michigan,
U.S.A.
Whoops!

#10Consumer Suggestion

Thu, October 30, 2008

Tammy, you are correct. I didn't notice initially that this was an Indian casino. The regulations are set by the tribe for the most part. Robert, what you say may be correct. Last I heard, which may have been a couple few years ago, only the gaming control board could alter payouts. Maybe things have changed. Casinos have alot of clout.


Tammy

Sedro Woolley,
Washington,
U.S.A.
Indian Casino's in Washington State

#11Consumer Comment

Fri, October 10, 2008

Are NOT managed under a gambling commission. Indian Tribes are a sovereign nation they have absolutely no rules regarding pay outs and setting of the programs on the slot machines. This is how they make an enormous amount of money off the gamblers- you don't think they built that place on tribal monies did you? Again, no regulation on any Indian Casino.


Robert

Buffalo,
New York,
U.S.A.
Newer slots are computer controlled.

#12Consumer Comment

Sat, August 09, 2008

""The gaming control board then inspects the machine to ensure that it is configured properly. Once this is confirmed, a piece of tape is placed over the only part of the machine that can alter the payout percentage."" May have been true in the old days when the slots where mechanical devices. Now the slots are fully computerized. The computer controlls everything. The spinning tumblers and even the handle on the side are for SHOW ONLY. The computer is PROGRAMMED for a given payout rate and the payout rate is changed using a laptop or other hand-held computer device. The "device" that allows the payout to be changed is a communications port on the PCB... I've heard rumors that some slot makers are considering a wireless type communications system to allow reprogramming of the slot "on the fly" (Europe) but I haven't been able to confirm this.


Harborspirit

Everett,
Washington,
U.S.A.
He's right on the mark

#13Consumer Suggestion

Sat, August 09, 2008

after spending many hours, day's, months going to this casino, there should be a few things noted for sure, one is that most of the machines now have a min bet of 80 cents, it used to be you could play for any amount, although they have kept a few of the older machines, but just a few. This makes it very expensive, this isn't about whether he's addicted, he has made a comment about going there and if your experienced in doing so you would absolutly agree. If this was just about gambling and that was it, I suspect he wouldn't feel so strongly about losing money there. The fact is these machines are rigged, a few things to consider is the least amount you bet actually increases your chance of winning but it's very moderate, and intended to make you wish you bet more, and as hes noted you wont last long on 50 bucks, the more you bet the least chance you will have of hitting a winning combination, but of course there's always that one person you hear about that hit it big, your chances are extremely thin though. What he's saying is good advise, its getting harder and harder to win, and when they realize people are finally catchnig on and they lose revunue they will make the adjustment that makes it more enjoyable to go and play. Not just be pissed off becasue you feel ripped off!! We all hear about how they constantly watch for cheaters, I think it's time they look within.


Tim

Grand Haven,
Michigan,
U.S.A.
Here's how it works

#14Consumer Suggestion

Thu, July 17, 2008

Chelsyk, You claim to be an employee of this casino, but you evince little knowledge of how gaming law works. Every state thata allows for casinos has some sort of gaming control board. The casino tells the ccontrol board the desired payout on a given machine and, if it fits within the parameters of the law. it is allowed. Usually, for slot machines, the allowable payout bottoms out at 80%. The manufacturer then sets the machinge to the desired payout. The gaming control board then inspects the machine to ensure that it is configured properly. Once this is confirmed, a piece of tape is placed over the only part of the machine that can alter the payout percentage. The gamng control board can thus easily detect tampering with the payout levels. So yes, Chel, you are correct in that the payouts are largely determined by the casino. However, they are also subject to strict scrutiny, and land based casinos that will violate the law are thus few and far between.


Chelseyk

Everett,
Washington,
U.S.A.
It is called gambling for a reason

#15UPDATE Employee

Mon, July 14, 2008

HEY!!! Guess what? They call it gambling for a reason, you are not guaranteed a return on your dollar. They are SLOT MACHINES, no one controls how "tight" or "loose" they are, it's kind of like playing a video game, without as much control. If you feel you have a gambling problem contact 800.547.6133.

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