- Report: #791290
Complaint Review: Turntable Basics - St. Paul Minnesota
Reported By:
Ken -
Brea, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Turntable Basics
550 N. Lexington Pkwy. St. Paul, 55104 Minnesota, United States of America
Phone:
Web:
www.turntablebasics
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Turntable Basics Avoid Turntable Basics-They never deliver their product St. Paul, Minnesota
I ordered a turntable belt drive over the internet thru Turntable Basics and never received the belt. I also tried emailing their contact Tim to receive the status of the order with no response. I even tried their fax number which doesnt work. These guys are bogus. A huge waste of time and a risk to your credit card. Avoid these folks.
1 Updates & Rebuttals
Turntable Basics
St Paul,Minnesota,
This belt was backordered and has been shipped
#2REBUTTAL Owner of company
Wed, July 24, 2013
Turntable Basics has served more than 50,000 customers in the last 12+ years. I stock more than 300 products and from time to time, some items are backordered. In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside. This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs. I would like to convey my most sincere apologies for this lapse in judgment. Customer communications has been moved to the top of each day's priority list.
