- Report: #372531
Complaint Review: TWX Sports Illustrated - Stamford Connecticut
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TWX Sports Illustrated
225 High Ridge Rd. East Building Stamford, Connecticut, U.S.A.
Phone:
877-747-1054
Web:
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TWX Sports Illustrated This company apparently took money out of my bank account without my authorization Stamford Connecticut *EDitor's Suggestions on how to get your money back into your bank account!
I was looking at my account statement online and then noticed 49.95 dollars deducted out of my account. I was shocked because I have never made any type of business with this company. This fraudulent transaction was made on the 8th of September of 2008. I tried calling the company, but they told me that they couldn't help me out because I wasn't in their system.
I was reading another report on Ripoff Report on TWX and apparently I ain't the only victim by this company "TWX Sports Illustrated". This needs to be stopped immediately. Millions of Americans are going through credit card fraud everyday. TWX is one of those companies that needs to get investigated on before this happens to another hard working victim like myself.
Ric
Fayetteville, North Carolina
U.S.A.
to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
I was reading another report on Ripoff Report on TWX and apparently I ain't the only victim by this company "TWX Sports Illustrated". This needs to be stopped immediately. Millions of Americans are going through credit card fraud everyday. TWX is one of those companies that needs to get investigated on before this happens to another hard working victim like myself.
Ric
Fayetteville, North Carolina
U.S.A.
to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
1 Updates & Rebuttals
sub0
United States of AmericaIts not really a SCAN or Rip Off
#2Consumer Suggestion
Thu, September 13, 2012
This is not a Scam or a Rip off, and in no way as bad as this report seems to protray it. some forceful marketing perhaps, and folks falling victim to the 'free' stuff.
I ran into the same thing myself, had my credit card charged for 49.95 and then 24.95. And as in this report, my immediate reaction was that I am being scammed - quick googling made it worse because web is full of similar reports. Lots of compaints, people warning about the scam, asking you to call the Credit card company and disputing the charges etc... but couldn't find any information on how to contact TWX**Sports illustrated.
Did see FinishLine mentiond in a few posts, and that cleared it up a bit - I was a FinishLine sometime back, they offered "FREE' subscription, I said no, they said its free and you'll get a renewal notice that you can throw away and you'll never be charged, and I remember me mumbling 'OK'. That was it - SI started showing up a couple weeks later, and pretty much ended directly in the recycle bin. Never saw that renewal notice - but then came the charges.
But now I knew what had happened - Next step was to call the credit card company tell them about the charges and ask them if they have a phone number for the charging company. They did, Called the number, a Very helpful lady by the name of Carol from customer service answered, found my account using my address, explained that 49.95 was for SI, and 24.95 for SI Kids. She then asked if I wish to cancel, I said Yes, Subscription was cancelled, and full amount refunded to my credit card. So all was good, and very painlessly too.
IMHO - not a scam just the 'FREE' stuff we sign up for. No need to get worked up over this, just call SI at the number below and ask to cancel. Time Warner /SI is still a reputed (I know, I know every one complains about their cable, Roadrunner,, etc) company.
Phone NUmber for TW***Sports Illsustrated is 877-747-1054. If you don't want to keep the 'Free' subscription, call this number and ask for cancellation / refund.
