- Report: #428083
Complaint Review: TWX - Stamford Connecticut
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Author Confirmed
Why?
TWX
.magcustomerservice.com Stamford, 06905 Connecticut, U.S.A.
Phone:
800-927-9578
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TWX Cancelling was Easy and painless Stamford Connecticut
I saw some suspicious charges on my credit card statement. After some investigation on my own and reading other posts here I called the 800.927.9578 phone number listed on my cc statement, (this number was also given in other posts).
It was easy. I followed the suggestions of hitting zero and was led to a human representative. She politely gave her full name. She spelled it and I wrote it down. After a brief confirmation of who I was by providing her a little personal information, (name, address, city state), I stated my issue. She said she could help me. We went over the 4 subscriptions I had. She did give a very short sales pitch and requested I keep the subscriptions. I politely declined. She said all 4 of the subscriptions would be cancelled and any money due would be refunded. I requested a confirmation # and was given one.
I asked if there were other subscriptions that I was unaware of. She checked and said no.
I guess I'll wait and see if this process truly works. I sure hope it does.
The total phone call was 5 minutes and 35 seconds. Outstanding and polite service from the reprsentative at the # called.
Larry
Rockdale, Texas
U.S.A.
It was easy. I followed the suggestions of hitting zero and was led to a human representative. She politely gave her full name. She spelled it and I wrote it down. After a brief confirmation of who I was by providing her a little personal information, (name, address, city state), I stated my issue. She said she could help me. We went over the 4 subscriptions I had. She did give a very short sales pitch and requested I keep the subscriptions. I politely declined. She said all 4 of the subscriptions would be cancelled and any money due would be refunded. I requested a confirmation # and was given one.
I asked if there were other subscriptions that I was unaware of. She checked and said no.
I guess I'll wait and see if this process truly works. I sure hope it does.
The total phone call was 5 minutes and 35 seconds. Outstanding and polite service from the reprsentative at the # called.
Larry
Rockdale, Texas
U.S.A.
