- Report: #884610
Complaint Review: U Haul - Sacramento California
Reported By:
Leshonna B -
Sacramento, California, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
U Haul
East Sacramento Sacramento, California, United States of America
Phone:
Web:
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U Haul Uhaul Regional Office The company took 207.00 off my card for a tire that went on flat that I was covered for because I had insurance on the truck that I rented I been calling a woman named Charlotte for three day Sacramento, California
I rented a Truck from U haul on May 7 2012 when returning the truck the tire causght a flat. I called road side assistance they told me i was covered under the insurance and not be held responsible. on May 15 2012 u haul Charged my visa card 207.00 I knew this charge was made as a mistake. I called the Regional office to speak to a woman name Charlotte who placed the charge on my card. for three days my call was not returned and was told no one else in the office can help me. I should have not been charged this 207.00
1 Updates & Rebuttals
Chad
USALittle light on details
#2Consumer Suggestion
Fri, May 18, 2012
You didn't include a lot of rather important details, like if you were doing a one way rental, your origin/destination, your mileage, what size truck, etc. $207.00 could easily have just been your rental amount with their insurance.
