TW
Inver Grove Heights,#2Author of original report
Tue, December 13, 2011
My car has Electrical problems they were suppose to fix when I purchased the car. The car goes DEAD about every 6 mo. and has to be jump started every time I have to use it. They were suppose to have fixed this problem when it was in getting fixed last time. I am getting tired of dealing with this car and all the problems it has.
CarHop
United States of America#3UPDATE Employee
Thu, December 08, 2011
To ensure our customers are best cared for, we clearly disclose the price of our vehicles prior to sale, in the Non-Binding Offer To Purchase, which the customer signs as well as in the purchase documents. Also, we ask each customer to view a video prior to purchase which openly asks each customer not to sign anything unless they are in full understanding of the all paperwork and comfortable with their purchase. This extra step encourages any final questions from our customers and ensures mutual understanding of all paperwork prior to purchase. Additionally, each vehicle comes with an 18 month 18,000 mile Warranty and a 3 day money back guarantee during which time our customer may return their vehicle with no questions asked. These are just a few examples of what CarHop does to Help People Drive.
We would like to help resolve your concerns. You can reach us at [email protected] or toll free at 1-800-662-2746. If we could find out more about your situation and got additional feedback, we could address your concerns and work to improve your experience.
Robert
Irvine,#4Consumer Comment
Sat, December 03, 2011
They also did Not tell me the price of the car till I signed the papers.
- So why did you sign them?
They probably did rip you off, but you let them do it. If you didn't bother to get the price before you signed, I doubt you got it checked out by a mechanic either.
Also, while you didn't mention any details of the car, if it is excellent condition worth $4800, based on just what you wrote you would be dreaming if you think it is worth anywhere near the $3500.