- Report: #1190166
Complaint Review: Ubisoft - Internet
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Author Not Confirmed
Why?
Ubisoft
Internet, USA
Web:
https://www.ubisoft.com/en-US/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ubisoft Sold me a game that does not function and requires otherwise unnessecary software to launch, will not refund because reasons Internet
Ubisoft sold me a game for $60 that shows only a black screen that does not respond. Furthermore, they forced me to download a launcher that does little more than advertise. This was completely unnessecary, as I downloaded the game in question, Far Cry 4, through a far superior launcher that Ubisoft themselves posted their game for sale on.
When I navigated to their support website to request a refund, I was greeted by text declaring that they cannot refund downloaded purchases, essentially meaning that I just wasted $60 of hard-earned money.
I am highly dissatisfied with how Ubisoft conducts business. I will not be purchasing another Ubisoft product.
