I Ordered my daughter a pair of Ugg for Christmas at uggstore2011.us on December 12, 2010 the status still remains pending. The website indicates 5 - 7 days shipment. Not True. The only contact info provided was [email protected] which is no use since I emailed them 4 times with no response. The website looks official but this is a fraud - Please do not order anything from this website.