- Report: #397701
Complaint Review: Ultra Lean Green Tea - Internet
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Ultra Lean Green Tea
ultragreentealean.net Internet, U.S.A.
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Ultra Lean Green Tea Fine Print Free Trail Scam Internet
I ordered the free "thirty day" trail from this company. It tasted terrible and I did not see any results. that is not the only problem, soon after I got a 60 some dollar charge on my debit card, based somewhere in Minnesota. Of course I had no idea how that could have happen, so I called my bank and they told me it was this company that made the charge. I was very upset and closed the account.
Apparently, this trail only lasts for i think 14 days, then they charge your account the next month if you do not return it in time. This of course is in the fine print. Additionally, this is a void contract because silence in not considered a yes answer to contact which means they are not able to take money out of your account, because you did not sign the contract.
If this has happend to anyone else, and you want to possibly start a class action suit let me know i would totally be in. In this company's defense, they did update the site, possibly because of complaints so it is a little more clear that you can only use the free thirty day free for 14 days. But be careful and never buy from this site or this company!!!!
Matt
waukesha, Wisconsin
U.S.A.
Apparently, this trail only lasts for i think 14 days, then they charge your account the next month if you do not return it in time. This of course is in the fine print. Additionally, this is a void contract because silence in not considered a yes answer to contact which means they are not able to take money out of your account, because you did not sign the contract.
If this has happend to anyone else, and you want to possibly start a class action suit let me know i would totally be in. In this company's defense, they did update the site, possibly because of complaints so it is a little more clear that you can only use the free thirty day free for 14 days. But be careful and never buy from this site or this company!!!!
Matt
waukesha, Wisconsin
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
PLease Contact Us If There is Anything Else We Can Do To Give You Absolute Customer Satisfaction.
#2UPDATE Employee
Fri, December 05, 2008
Hello my name is Connie. I'm a customer service associate for Ultra Lean Green's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. My email is [email protected] or if you call our customer service line 1-866-540-9633. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Connie, CSA Ultra Lean Green
