Nikki
Spokane,#2Consumer Comment
Wed, November 02, 2005
I too sent for "FREE" samples , did you fill out an extremely long survey in order to when a free item ? as I was filling out order form with billing info for S&H only I read the fine print on every single FREE or trial size sample I was mailing in for it states that if you do not cancel with in X amount of time they will charge your account for X amount of money each month after that, What I did was as I was in each web page with the info and providing my info I took a notebook and for each trial or sample I listed the length of free trial , phone # , email address, and instructions on how to cancel, since they provide this they can almost always get away with these charges, but just continue to fight and in the future just read read read, they are hoping that the form is so long and complicated that you are ready to just be done so you dont read the fine print, they count on this, so beat them at their own game and take down all info even on each trial size info you write down list the date you order and then in big letters figure out the date you need to cancel and list it also, that way you will have a easy reference guide and you wont get taken, you can then truly get FREE or SAMPLE size products from companies
Ellen
Scottsdale,#3Author of original report
Wed, November 02, 2005
have filed a complaint with the better business bureau; the company maintains I should have read terms and conditions. When free sample was sent for, opening page has testimonials to success, but did not see a click for terms and conditions...anyone else out there with the same problem?