- Report: #1319117
Complaint Review: Unique Moving And Storage inc - Columbus Ohio
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Unique Moving And Storage inc
826 Distribution Drive Columbus, 43228 Ohio, USA
Phone:
1-844-560-7099
Web:
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Unique Moving And Storage inc CaliforniaVanLines Incompetent, disorganized, confused, dishonest, rude, deceptive,unprofessional Columbus Ohio
My move was from florida to california. The first company I spoke with was California Van Lines.They pretended to be a moving company ,but were a broker.
I ended up with Unique Moving and Storage. I had put down a 200 dollar deposit at this time with California Van Lines.When they finally contacted me , by a personal cell phone, they promised an early pick up for my small load.
At 1pm they called on their cell saying they had a big load and they would be there by 100 pm. I called at 2pm. They said the customer was difficult. They would be there at 3pm. At 3 pm they had a broken truck. At 5 p they said the weather slowed them down. This went on until 7pm. they barely spoke english. At 630 a mechanic truck appeared but no movers. At 730 the movers arrived in a Budget rental truck. They did not speak english. They didn't understand the papework and did it in a confusing manner. When I left the Budget rental truck was still there.
One mover arrived in California at 9pm and several days late. This driver also had difficulty speaking english. There were several items missing. The driver thought the mix up was from the miami storage. I don't know why they took my items 100 miles east!
When I contacted the main office they were useless. They simply said I was wrong and are refusing even to acknowledge their incompetence and processs a claim. Don't use this company ! It's a nightmare.
