- Report: #414154
Complaint Review: United Airlines - Chicago,illinois Nationwide
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United Airlines
.united.com Chicago,illinois, Nationwide, U.S.A.
Phone:
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United Airlines Lost bags, denied boarding for infant Chicago Illinois
When we checked in at PDX the customer service agent was rude, and did not print out the boarding pass for our infant for our return trip home from Cancun Mexico. We were forced to pay again in Mexico. Also on our departing flight from Portland Oregon United lost our bags. We were stuck in Mexico with no bags for 3 days and had to buy new clothes for myself, my wife, and my baby. They are horrible to deal with, and when we could not make our connecting flight in LA the customer service rep said "I dont care, I dont make the rules". Horrible customer service! I will Never fly United again. They are the worst airline in the buisiness.
Jason
Aloha, Oregon
U.S.A.
Jason
Aloha, Oregon
U.S.A.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Confused..
#2Consumer Comment
Wed, January 21, 2009
First I don't fly United for various reasons. But with that said there is a lot to your story that does not make sense. Why would PDX print BOARDING Passes for your return trip FROM Mexico? Why would you have to pay again in Mexico? Why could you not make your connecting flight in LA? When was the PDX-LAX flight scheduled to get to LAX, when did it get in. When was the LAX-Mexico Flight scheduled to leave.
