- Report: #275337
Complaint Review: United Health Benefits - Washington Oklahoma
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Author Confirmed
Why?
United Health Benefits
unitedhealthbenefits Washington, 73093 Oklahoma, U.S.A.
Phone:
866-866-0512
Web:
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Tell us has your experience with this business or person been good?
United Health Benefits RIPPED Washington Oklahoma
I went on line looking for "Health Insurance" after quiting my job and was promptly called by Nickolas (I hadn't even finished filling out the application and submitted it when my phone rang)who told me he had the perfect Insurance plan for me since I had pre-existing conditions for only 239.00 monthly. I thought "United Health" was a reputable name and fell hook line and sinker.
I never received any thing in the mail such as a policy, benefits cards to even use the plan. I called the phone number many times only to get voice mail, my call would be returned which they were not.
I did get through to somebody once who told me the ID number I had been given belonged to 3 other people and she didn't even show ME in her system. I did receive a call from someone telling me she didn't know how I got her number but that she was not a part of "united Health" and that I did NOT have INSURANCE, That is was a discount card that I had purchased.
I called to cancel the plan on the 10th of September after taking it out on the first of September once I figured out that I had been taken and also called my bank to stop payment , because my bank entered the stop wrong yet another 239.95 was taken out on the 15th of September only 2 weeks after the first initial payment of 239.00 plus 120.00 open enrollment fee, non refundable of course.
In other words they (united health) didn't cancel when I told them too and took me for another 239.00. I have been out 598.95 and am going to have to cancel my accounts at the bank to make sure United Health doesn't get anymore of my money.
He used words like INSURANCE, DEDUCTIBLE, does that sound like a discount plan instead of insurance? Be careful of this company, they are not a part of UNITED HEALTH CARE.
Cathy
corinth, Texas
U.S.A.
I never received any thing in the mail such as a policy, benefits cards to even use the plan. I called the phone number many times only to get voice mail, my call would be returned which they were not.
I did get through to somebody once who told me the ID number I had been given belonged to 3 other people and she didn't even show ME in her system. I did receive a call from someone telling me she didn't know how I got her number but that she was not a part of "united Health" and that I did NOT have INSURANCE, That is was a discount card that I had purchased.
I called to cancel the plan on the 10th of September after taking it out on the first of September once I figured out that I had been taken and also called my bank to stop payment , because my bank entered the stop wrong yet another 239.95 was taken out on the 15th of September only 2 weeks after the first initial payment of 239.00 plus 120.00 open enrollment fee, non refundable of course.
In other words they (united health) didn't cancel when I told them too and took me for another 239.00. I have been out 598.95 and am going to have to cancel my accounts at the bank to make sure United Health doesn't get anymore of my money.
He used words like INSURANCE, DEDUCTIBLE, does that sound like a discount plan instead of insurance? Be careful of this company, they are not a part of UNITED HEALTH CARE.
Cathy
corinth, Texas
U.S.A.
2 Updates & Rebuttals
Ripped Off
Corinth,Texas,
U.S.A.
2 different companies, one is good... one is not,one is insurance... one is not
#2Consumer Comment
Thu, September 20, 2007
I can't say this enough, United health "BENEFITS", is NOT United Health "CARE". I had United Health CARE and yes they were and are a wonderful company,best INSURANCE I ever had. However United Health Benefits is a completely DIFFERENT company, They are not an insurance company, thay are a discount medical plan. NOT INSURANCE. You pay all your own medical bills, only at a small discount. 6 office visits per year,that is all that is allowed... and this will cost you 239.00 monthly plus they say they will pay only 75.00 of the visit. What if you go to the hospital? And just TRY to talk to somebody in their customer service! I also want to add that Wal-Mart has the 4.00 generic plan and you do NOT have to have insurance to take advantage of that.
Susan
This City,Illinois,
U.S.A.
United Health then what?
#3Consumer Comment
Wed, September 19, 2007
We and hundreds of thousands of folks have United Health Care and they are a great company.
