- Report: #125805
Complaint Review: United Household Rentals UHR - Cincinnati Ohio
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United Household Rentals UHR
775-F EASTGATE SOUTH DRIVE Cincinnati, Ohio, U.S.A.
Phone:
513-753-7414
Web:
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United Household Rentals UHR credit card theft, unathorized transactions, harrasment, fraud, over billing, etc. RIPOFF Cincinnati Ohio *EDitor's Suggestions on how to get your money back into your bank account!
We rented a computer from United Household Rentals, 'UHR'. We had the computer for several months. And I never missed a payment not once!
I went in every single week, and made my payment. But, they still called and harrassed me about my payment every week. They would also send letters, and even come to my house to collect payments before they were even due!
Finally after several months of this, I returned the computer, and ended the rental agreement. But, later that day, I found out that UHR had attempted to charge over 70 dollars to my mother's credit card. They never had any authorization to do this at all. In fact, the only reason they even had the credit card number was because I had made a weekly payment for it once in the past. But, even then, I had made it clear to them that the card was never to be charged again, and they said it wouldnt be.
I never signed anything, or agreed to anything about them charging any credit card of mine. Especially a relative's credit card! So I went back to the store and spoke with the main manager. I told him that they were trying to charge over 70 dollars to my mother's credit card, and that they had no permission from me or her to do this. The manager laughed at me, and denied trying to take the money from her card. i
Ithen left the store. I could not believe how rude and unprofessional the manager was. I then got home, and found that I had received a message from UHR. They stated on the message that they attempted to charge the card, but it was denied due to insufficient funds. So that was proof that they did in fact knowingly attempt to charge the card without any authorization.
Then, the next day, they again tried to charge my mother's card. Tthis time for just over 60 dollars. They did this twice this day. So they are illegally attempting to take money from my mom's credit card without any permission at all.
I have never signed or agreed in any way to them charing any credit card of mine, or anyone elses. They are knowingly illegally trying to take her money. Complete fraud. They also ripped us off on the computer.
I found out I was being overbilled almost ten dollars a week for 7 months! I warn everyone. Do not deal with UHR. Iit could end up being the worst mistake of your life!
Joe
new richmond, Ohio
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
I went in every single week, and made my payment. But, they still called and harrassed me about my payment every week. They would also send letters, and even come to my house to collect payments before they were even due!
Finally after several months of this, I returned the computer, and ended the rental agreement. But, later that day, I found out that UHR had attempted to charge over 70 dollars to my mother's credit card. They never had any authorization to do this at all. In fact, the only reason they even had the credit card number was because I had made a weekly payment for it once in the past. But, even then, I had made it clear to them that the card was never to be charged again, and they said it wouldnt be.
I never signed anything, or agreed to anything about them charging any credit card of mine. Especially a relative's credit card! So I went back to the store and spoke with the main manager. I told him that they were trying to charge over 70 dollars to my mother's credit card, and that they had no permission from me or her to do this. The manager laughed at me, and denied trying to take the money from her card. i
Ithen left the store. I could not believe how rude and unprofessional the manager was. I then got home, and found that I had received a message from UHR. They stated on the message that they attempted to charge the card, but it was denied due to insufficient funds. So that was proof that they did in fact knowingly attempt to charge the card without any authorization.
Then, the next day, they again tried to charge my mother's card. Tthis time for just over 60 dollars. They did this twice this day. So they are illegally attempting to take money from my mom's credit card without any permission at all.
I have never signed or agreed in any way to them charing any credit card of mine, or anyone elses. They are knowingly illegally trying to take her money. Complete fraud. They also ripped us off on the computer.
I found out I was being overbilled almost ten dollars a week for 7 months! I warn everyone. Do not deal with UHR. Iit could end up being the worst mistake of your life!
Joe
new richmond, Ohio
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
