- Report: #1297015
Complaint Review: United States Postal Service - Plano TX - Plano Texas
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Author Not Confirmed
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United States Postal Service - Plano TX
3400 Coit Road Plano, 75075 Texas, USA
Phone:
9725999631
Web:
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United States Postal Service - Plano, Texas Same mistake every year Plano Texas
My name is Luz V****-B**** and I am a Bookkeeper, living in the City of Plano-Texas, and working for Sales Mexico Lindo Restaurant, at 7515 E. Grand Ave. Dallas Texas 75214. Last Saturday March 27,2016 I mailed a package, priority mail from the Post Office of Plano which is at 3400 COIT RD. PLANO TX. 75075. I was told that the mail would be delivered on Monday March 28,2016 at it's destination.
The mail was for Ms. Karen C*****, CPA at the address of(((REDACTED)))-C PLANO, TEXAS 75075 it was a letter sized manila envelope. inside the package was the 2015 paperwork for Mexico Lindo Restaurant. On Monday at 1pm. I checked with the CPA, Ms. Karen C**** to verify if she had received my mail and she told me that she did not receive anything. I inmediately called the Post Office on COIT/PLANO and ask to talk with Ms. RACHEL. The reason that I asked for her is because last year in 2015 the same thing happened at the end of February. Thanks God they found the package; the Post-man delivered to the wrong BOX. Aafter 3 or 4 days in March 02/2015 they delivered the package to the right person. This time it is now already 4 days and they can not find my mail.
I also called another number 1800-275-8777 and a lady MS. EDITH took my report and she told me that she will call me back, but nobody has called. I have been calling Ms. RACHEL, but she told me yesterday 3/30/2016, that she sent a driver to the address that it was supposed to be deliverd but the driver didn't find anything. I asked her if that was the driver who was scheduled TO DELIVER THE MAIL THAT MONDAY 3/28/016 and she said that she didn't know who delivered that day (I SAIDTO MY SELF..WHAT IS GOING ON..WHO IS WORKING THERE..NOBODY CARES ABOUT IT) I called again to 1800-275-8777 and again another person took my report, but she told me that she would transfer me to a Supervisor by the name of MS. JOSEPHINE...I don't know it she had a bad day. She took my report but she said that her system shows that they delivered to the address 2828 W. Parker Rd. Plano TX and they still investigating; and I ask her what about the SUITE #...??? she say that her system doesn't show SUITE....that she can not do anything else and she hung up on me, I could loose my job now, until now March 31,2016 I don"t know nothing....PLEASE WHAT CAN I DO!!!!!!!!!!IF i KNOW this it will happen again to me I will not send by mail...i will delivery my self.
Please I am waiting for a help.
sincerely,
luz v****-b****
214-***-****
(((REDACTED)))@aol.com
1 Updates & Rebuttals
Lorenzo D. Magnificent
Phoenix,Arizona,
USA
Grow a brain
#2Consumer Suggestion
Fri, April 01, 2016
Thank you for confirming my suspicion that everyone in Texas is as dumb as a box of rocks.
Even the cheapest printers have scanners that allow you to copy documents into a PDF format and attach them to an email. Why did you screw around sending an envelope full of papers by snail-mail instead of sending information by email?
You indicated that you work for a restaurant in Dallas but drove all the way to Plano to mail an envelope for delivery to another address in Plano. If this was such an important delivery why did you not just hand-deliver it to the CPA?
