- Report: #404440
Complaint Review: United States Postal Service - Los Angeles California
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United States Postal Service
3370 Glendale Bl Los Angeles, 90039 California, U.S.A.
Phone:
800-2758777
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United States Postal Service USPS crushed my package and dumped it on my front porch Los Angeles California
A package I mailed with usps the previous week was returned by the LA processing center with an ink stamp on it that stated, "found loose in the mail at los angeles BMC." It was a 30-pound music center with a wood casing and was packed in the original factory box with sturdy foam packaging inside. It was crushed. Something extremely heavy would have been required to crush this thing. Obvious carelessness and stupidity by usps employees.
But I'm shocked that they simply return it to me in another box (that they found and taped up around the original), dump it on my porch and offer no note of explanation or number to call for regress - nothing. It hadn't even left the city before it was crushed. They clearly don't give a s**t what I think about it, either.
I didn't buy insurance because I was told repeatedly that usps rarely honors claims and because the product was packed so well that I didn't think it necessary. I'll no longer be stupid enough to use the usps for any package again. usps is a criminal enterprise that is allowed to destroy the goods they handle, without recompense or liability, and taxpayers pay for it. I'm out $125 and someone isn't getting the Christmas present they wanted.
Terry
Los Angeles, California
U.S.A.
But I'm shocked that they simply return it to me in another box (that they found and taped up around the original), dump it on my porch and offer no note of explanation or number to call for regress - nothing. It hadn't even left the city before it was crushed. They clearly don't give a s**t what I think about it, either.
I didn't buy insurance because I was told repeatedly that usps rarely honors claims and because the product was packed so well that I didn't think it necessary. I'll no longer be stupid enough to use the usps for any package again. usps is a criminal enterprise that is allowed to destroy the goods they handle, without recompense or liability, and taxpayers pay for it. I'm out $125 and someone isn't getting the Christmas present they wanted.
Terry
Los Angeles, California
U.S.A.
3 Updates & Rebuttals
dimegirl
Spring,Texas,
USA
SEND REGISTERED MAIL for VALUABLES
#2Consumer Comment
Sat, September 18, 2010
Having received my daughters computer in shambles,i am very upset about this also.I have done my research on this matter- the BEST way to send valuable mail (USPS )is REGISTERED,no need to send it faster because it is documented all the way and that takes more time, REGISTERED is a SAFER way to send things of VALUE!
Awfully
Crazy In,Iowa,
U.S.A.
Your own fault
#3Consumer Comment
Wed, December 24, 2008
You should have bought the insurance. At least then you'd have some sort of leverage on your side when fighting them. Instead YOU decided to listen to other people, who probably haven't had experience first hand with this situation and are telling you only what they heard, and now your out $125 and a Christmas present. Sorry about your loss but next time take precautions.
Robert
Irvine,California,
U.S.A.
Question..
#4Consumer Comment
Wed, December 24, 2008
Who packed the box? The box was the original box, but was the packaging material the original or was it replaced with other material?
