- Report: #241806
Complaint Review: United Vacation Network - Largo Florida
-
Author Confirmed
Why?
United Vacation Network
3690 East Bay Dr. Suite Q, Largo, 33771 Florida, U.S.A.
Phone:
727-683-0861
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
United Vacation Network did not divulge complete financial cost of program, final total cost was only received after signing contract, receiving final materials to read at home Ripoff Largo Florida
After receiving a postcard in the mail from "Suncoast Travel" for a free 5 day cruise we telephoned the number on the card, were made an appointment and told to expect to spend 60 minutes. We went to the scheduled meeting to receive a free 5 day cruise. Upon arrival we were placed in a room with a projection system and charts which were to enlighten us of a company called "United Vacation Network". Twice I raised my hand to ask a question only to be told "I'll get to you later", which never happened. Then the sales bomb began....an agent for every couple in the room decended upon us to sell us this "new" concept in discount traveling. During the presentation we were told that United Vacation Network "bought blocks of weeks" from various company's which was how they were able to offer us such low prices. They did not tell us about hidden costs associated with the booking of packages not do they allow you the time to calculate the lack of savings you receive by participating in this program. The huge one time fee coupled with the sizeable annual fee and hidden fees with each booking hardly make this "lower prices" than you can find on your own on line or even through a travel agent. They showed us a directory of resorts offered.....only to find that the directory belonged to "Interval International" and United Vacation Network put a cover page of their own on it. Please note "Interval International" was not one of the associated companys shown us during the presentation. The associated companys were: ARDA(timeshare); CARE (still can't figure this one out);CLIA(crusie);IATAN(recognition of travel agents);ASTA(American society of travel agents);ARC(airline ticket distribution);and IATA(trade assoc. representing and serving the airline industry). The have you sign a paper that you were not under duress for this purchase however they rush you through, at one point instructing us to just fill in the blanks all Yes except number 4 where you write no....which refers to financial burden and sign.
Joseph
Springhill, Florida
U.S.A.
Joseph
Springhill, Florida
U.S.A.
1 Updates & Rebuttals
Christy
Largo,Florida,
U.S.A.
Member Services
#2UPDATE Employee
Sun, April 29, 2007
United Vacation Network does not invite individuals to attend a presentation that are contacted by outside appointment agencies and for attending the presentation are offered travel incentives which are fulfilled to the terms and conditions provided on the incentives. Our travel presentations are standarzied; we inform potential members of the benefits of purchasing a travel membership and the substantials savings they will receive as one of our members. Consumers are provided with all needed information to decide on membership and they review, accept, and acknolwedge membership terms and conditions previous to joining and signing their agreement. We provide all cost of membership enrollment upfront and any fees associated with the membership are given at the time of purchase and detailed in the membership agreement. United Vacation Network prides itself on outstanding customer service and member satisfacation; we attempt to satisfy each and every one of our members to the best of our ability. We have become a leader within the travel industry and will continue to achive status and growth by providing an outstanding service and fulfilling each of our memberships to the fullest.
