Novembermom
Buffalo,#2General Comment
Wed, September 15, 2010
Dear Joni,
I'm sorry that you feel you have to contact the Rip-Off report regarding UOP. I was feeling empathetic until you said:
"I don't even work, I got to get a job now. This is not fair at all"
Were you using school to prolong having to get a job? I do not feel sorry for someone who is complaining that they have four kids, is a single Mom and now has to get a job. You made the decision to not work and go to school, now you can make the decision to work and not go to school. Clearly, no one in this society forces you to do either.
You claim that your situation of having to get a job isn't fair. Say that to the millions of people who get up every morning, people like Cindy Silva. Say that to the millions of taxpayers who pay taxes into the government to provide you with the opportunity to get a loan to go to school. That money doesn't just come out of thin air, it comes from taxpayers. School isn't an easy way out, hard work is.
I realize it is not polically correct for me to state what I have but I think this is part of the problem in our society. We rely on people and blame people for decisions we make.
Miraclelady
Gilbeet,#3UPDATE EX-employee responds
Tue, September 07, 2010
Let me start off by saying that the University of Phoenix is broken down into specific geographical areas. You have the East Division, Military Division, Southeast Division, West Division, Southwest Division, Central, International, and Mexico. Each state within the geographical division has certain criteria that must be met for anyone who is interested in the nursing program. The counselor, Cindy Silva, should have informed you that you could not obtain your BSN unless you already were a RN and that you could not do clinicals on line, its impossible to do. She also should have checked to see if that particular degree program was available in your state of residency as there are states that do not allow those degree programs to be taught on line.
In order for Cindy Silva to enroll you in that degree program she has to work in the Health Division which is responsible for enrolling only students in that type of degree program. There are degree programs that focus mainly on healthcare administration and billing and coding, but those type of degree programs do not have anything to do with becoming an RN. You will always have financial and academic advisors changing within a six month to a two year period as there is a high turnover in the University of Phoenix. It sounds to me like Cindy Silva was an enrollment counselor whose job it is is to enroll students and stay in contact with them for the first five to eight weeks of class, after that it becomes the job of the academic counselor and you will hardly ever hear from them unless you begin to not show up in class as it can affect their numbers for the month.
Each counselor has to maintain a certain amount of students for six months in order to receive a raise, but once you are past the second class then you go to the academic counselor. You ask why did not Cindy Silva request me to go to school in your own home town? Because it is her job to enroll students, to hit her monthly goal depending on how long she has been with University of Phoenix and for each student that turns her down in enrolling in a class that is one less student she has for the month. Enrollement counselors are told in no uncertain terms that they have to enroll a certain amount of students each month to be in "meets" so that at the end of six months they can obtain a raise. The highest amount of raise they can obtain depends on the amount of students they keep in class for five to eight weeks. For every week that a student checks into class they get a "y" and after they hit three "y's" then the enrollment couselor no longer cares if you are in class or not, you are no longer their student. Three "y's" means the enrollment counselor will get credit for the student. What I mean by that is you as the student will count toward her raise at the end of six months.She did not return your calls because it was now your academic counselor who was to return calls and each academic counselor has a student base of 1,000 or more to maintain.
In all fairness you cannot fully place all the blame on her, you should have taken the time to read through the agreement paperwork and not let her rush you through it. I am not defending the way they practice but as an adult you should have also listened to your instincts and done the research because and read the paperwork carefully. Any school will tell you to take the paperwork home and look it over carefully and if you have any questions call and ask them. So you need to take at least some responsibility for the mess you are in. You could have done all the application on line without having her walk you through it.
As far as credits transferring over to another school again it depends on the school you are attending. I know that my son who is currently enrolled in a school for a medical assistant told me that his school would not accept the credits from UOP for their medical program because they are no where near as close to what they need to be.