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  • Report:  #197275

Complaint Review: University Of Phoenix - Phoenix Arizona

Reported By:
- pleasantville, New Jersey,
Submitted:
Updated:

University Of Phoenix
3157 E. Elwood Street Phoenix, 85034 Arizona, U.S.A.
Phone:
800-3669699
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
My name is Pat and I enrolled with UOP online back in Jan. 2006, and to this date have completed two courses and am currently in my 3rd course. When I first enrolled, I applied for a Student Loan for approximately $10,000.00 enough to cover my first 4 courses. I received an email indicating that the tuition will increase effective July 1, 2006, and also received a letter indicating that it has been determined that I do not appear to meet one or more of the eligibility criteria.

I can never get in touch with my Financial Advisor, to discuss a letter that is informing me that I am responsible for the remaining costs. I'm so confused, as I am curious to know if UOP has received the entire $10,000.00.

B. from Arizona, can you help me, as I don't know what to do about the $$$$$$$$. Wednesday I meet with an advisor at a traditional State college, as I have been seriously contemplating leaving UOP before the ^%$# hits the fan. What advice do you have? PLEASE

Patrice

pleasantville, New Jersey
U.S.A.


3 Updates & Rebuttals

Amy

97603,
Oregon,
U.S.A.
The importance of finding out for yourself.

#2Consumer Comment

Mon, September 08, 2008

I believe that you should have been able to speak with someone who could have allowed your late work to be accepted. It doesn't mean the instructor has to do it but I cannot see where some empathy towards you could have hurt either. The advice I would like to offer is that no matter the situation in life, you are responsible for verifying others information. I made the mistake of not reading my syllabus once and lost a few points. The counselors do not have your syllabus therefore they really are not knowledgeable about more that signing in and posting requirements. The information you received was obviously wrong and I believe you should have been granted a chance to correct it but this is not a fair world and when it comes to instructors and colleges many, or should I say most would have told you the same thing. Always read the syllabus, contract, loan paperwork, read everything and know what is expected of you so that you do not get hurt by these things in the future. I hope your schooling turned out well.


Margaret

Belleville,
New Jersey,
U.S.A.
Suggestion

#3UPDATE Employee

Sat, July 01, 2006

Pat, Student accounts do not recieve the full award in one disbursement. If you were awarded full funding in the amount of $10,500 (minus bank fees), it will be released in two disbursements of approx. $5092.50 each. Unless you are qualified for full Pell, you will have out of pocket costs. You said you received a letter indicating it was determined you do not appear to meet one or more of the eligibility criteria; but you do not say for what. Is it full Title IV funding. The amount of an award is determined by the number of transfer credits. Perhaps the letter is referring to Pell Grant funding or another form of assistance? If you cannot reach your Finance Advisor call the main number and ask to speak to any Finance Advisor. Anyone one the floor should be able to help you intrepret the letter. Best Wishes, Gidget New Jersey


Patty

Portsmouth,
Virginia,
U.S.A.
Federal Website will help you out

#4Consumer Suggestion

Tue, June 20, 2006

If you want to know if payment has been made to UoP, go to the web site for National Student Loan Data Systems. Their website is www.nslds.ed.gov. This is where you can see all of your federal student loans, the status and who the handler is. Call the company handling your loan. They can tell you if full payment has been made. Also, go on UoPs website and find the director's name. I attended UoP and had one problem that couldn't get resolved. I contacted her and it was resolved quite quickly.

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