We found Moore Effective Media, now Untethered Media on CopyBlogger.com and retained their services for our content marketing project. We spoke to Casey Siemasko and Dan Moore about our project and they gave us a quote of $2,295. Casey sent us an invoice for $2,295, requesting 50% upfront and 50% upon completion. We sent Casey and Dan the full $2,295 since Casey said she would fullfil her obligation and complete the project. Due to unforseen events, our firm lost the exclusivity with New York State and we had to cancel the project. Casey and Dan started the project however, they completed less than 30% of the work and refused to issue any refunds towards our account even when we offered them 50% of the proceeds. Casey and Dan are taking advantage of small business through unethical business practices and we will bring awareness through all social platforms and find a way to spread the word and prevent them from stealing from consumers.
Dan
North Carolina,#2REBUTTAL Individual responds
Tue, June 06, 2017
Dear Diamond District Tours,
We have offered you a fair refund commensurate with the work completed and have remained professional in spite of your threats. Our refund offer still stands and we have said we will make payment immediately, however you have refused to accept this. We have quickly and promptly responded to each of your emails in an attempt to find a solution that is fair for both parties.
You can see the attached image of our refund breakdown on this matter.