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  • Report:  #853162

Complaint Review: ups store #4138 - West Palm Beach Florida

Reported By:
Gabriel - West Palm Beach, Florida, USA
Submitted:
Updated:

ups store #4138
10130 Northlake Blvd, Ste 214 West Palm Beach, 33412 Florida, United States of America
Phone:
561-799-3900
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I went to this UPS store#4138, which is located in the Ibis shopping center in West Palm Beach, to return a merchandise, because this is the closest one where I live. I asked how much would the package cost, they told me the least expensive would be $19. I asked why is it so much, since it cost the company only $7.63. They told me because the company is getting a better price. What I totally understand, but still why would it be more than double for me? They said this is the price. It was a little bit fishy for me, because my wife once bought a book of stamps over there and they charged $5 over the price. When she questioned them  why, the answer was quick: They have the right to make money. They have the right to make money, but they don't have the right to rip off people.

 I took my package to a different UPS store, just for curiosity, where they charged me $10 for the same services. Obviously the owner of this store is a thief not a business owner. Just because his store is located next to an exclusive golf and country club, he doesn't have a right to take advantage of people and overcharge them. DON'T USE THIS LOCATION FOR UPS!!
Let's see how he will feel, when he has no customers to rip off.    


2 Updates & Rebuttals

Flynrider

Phoenix,
Arizona,
USA
Simple, really.

#2Consumer Comment

Wed, March 14, 2012

  There is no set price for products and services in this country, other than regulated monopolies.  The only way to overcharge a consumer is to charge a price higher than the agreed price.

  It's just a hunch, but I'm betting that if Gabriel ever walked into a Nieman Marcus store, his head would explode.


coast

USA
You are confused

#3Consumer Comment

Tue, March 13, 2012

"price gouging"

It is not gouging because you have other options available to you.

"They have the right to make money, but they don't have the right to rip off people."

It's a rip off if the merchant does not provide the goods or services as agreed at the agreed price. Expensive is not a rip off.

A merchant has the right to charge whatever they want for their goods and services. It is not a rip off just because you don't like the price or can find a cheaper price somewhere else.

"he doesn't have a right to take advantage of people and overcharge them"

They are not being overcharged unless the merchant charges more than the agreed price. Apparently you are confused as to the difference between expensive and overcharged. Now you know.

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