L. -
Longmeadow, Massachusetts, United States of America
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Urban Nutrition LLC - Bellaplex
Brigdgeport,, Connecticut, United States of America
Phone:
866-922-9792,800-515-1070
Web:
urbanhealthsource.com
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Urban Nutrition, LLC - Bellaplex COMPANY STICKS LIKE GLUE Brigdgeport, , Connecticut
I ordered Bellaplex from Urban Nutrition (Urban Health Source) and had it shipped to my home in Massachusetts. I liked the product and since I was going to be spending a lot of time at a relative's house in California this winter, I placed another order for Bellaplex and had it shipped to California two months ago.
Upon arriving in California on Jan.30,2010, a letter from Urban Nutrition, dated Jan.21 was waiting for me. The letter said "Due to a computer error the original invoice included dates that were in 1970. We do apologize for any inconvenience..Your new bill dates are as follows: The order Total is $166.85....You have been charged $86.90 as of the time of this shipment. On 02/05/2010 you will be charged $79.95" I checked my charges from last month and saw that I had been undercharged. Their explanation about a computer error doesn't make any sense, however. . On February 2, another, COMPLETELY UNORDERED, package of Bellaplex appeared in the California mail. I am willing to return the items, but won't be responsible for postage.
After reading other reports regarding the company, I now have a sinking feeling that this company is promoting a scam by falsely claiming that each customer has signed up for automatic shipments on a periodic basis. I hope I don't have to file dispputed charge claim with my credit card company. It's such a nusiance. My advice to anyone reading this is to NEVER ORDER FROM EITHEROF THESE TWO COMPANIES: