- Report: #453347
Complaint Review: U.S. Buildings - Boone North Carolina
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Author Confirmed
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U.S. Buildings
Boone, North Carolina, U.S.A.
Phone:
800-991-9251
Web:
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U.S. Buildings Don't fall for their high pressure sales techniques Boone North Carolina
When I first contacted the company, I was asked if I would be interested in cancelled orders and their display model program, both of which would save me thousands. Of course I said yes. They sent a salesman who claimed he wasn't a salesman but instead was a company rep. BUT, I must agree to sign a price non-disclosure statement. Gee, I feel trusted and special already!
So the price started at MSRP with a thousand off here for display purposes and a few thousand off there because someone else lost there deposit. Now what size did you need sir? Cell phone call, just so happens, they have one of those on a truck right now, being shipped to auction in Texas to make room for more steel at the factory. So will will sell you it $X tonight, but I have to call the dispatcher and see if we can get it off the truck in time.
You are in LUCK, we have until 10pm to get it off the truck? You can't make a decision tonight? well wait a minute while I tell my boss. another phone call, another $1000 off the purchase price.
I tell him I see right through his high pressure sales techniques, but NO, this wasn't that at all, they were just trying to get me a great deal so I would be happy and be a spokesperson for their product!
So I finally tell the guy I'm not making a decision tonight, no way. He comes back and says what dollar figure WOULD be necessary for me to make a decision. I said there was no such figure. So he calls his boss and lets him know that I won't be needing the building anymore. Then tells me I can have it for $2000 MORE off the lowest price, and NO SALES TAX (wrong, or otherwise illegal to do so). The price was a full 2/3 off the starting price. The price offered was going to be the starting bid at the auction tomorrow! WOW!
Oh, by the way, there is a $350 processing fee.
So he went on his way. I kept checking prices and got offered an even better deal, on a better building, from a completely different company, for a bit cheaper, right off the bat. with none of the silliness.
The funny thing was, the "factory rep" told me he wanted to tell me the building tonight, because if he didn't, that statistics tell them they lost the sale and I won't come back. Hmmmm, they only sell their buildings to people who fall for the hard sell, other wise they would never be stupid enough to go back!
At least I didn't get caught up and fall for it!
Joe
Jackson, Missouri
U.S.A.
So the price started at MSRP with a thousand off here for display purposes and a few thousand off there because someone else lost there deposit. Now what size did you need sir? Cell phone call, just so happens, they have one of those on a truck right now, being shipped to auction in Texas to make room for more steel at the factory. So will will sell you it $X tonight, but I have to call the dispatcher and see if we can get it off the truck in time.
You are in LUCK, we have until 10pm to get it off the truck? You can't make a decision tonight? well wait a minute while I tell my boss. another phone call, another $1000 off the purchase price.
I tell him I see right through his high pressure sales techniques, but NO, this wasn't that at all, they were just trying to get me a great deal so I would be happy and be a spokesperson for their product!
So I finally tell the guy I'm not making a decision tonight, no way. He comes back and says what dollar figure WOULD be necessary for me to make a decision. I said there was no such figure. So he calls his boss and lets him know that I won't be needing the building anymore. Then tells me I can have it for $2000 MORE off the lowest price, and NO SALES TAX (wrong, or otherwise illegal to do so). The price was a full 2/3 off the starting price. The price offered was going to be the starting bid at the auction tomorrow! WOW!
Oh, by the way, there is a $350 processing fee.
So he went on his way. I kept checking prices and got offered an even better deal, on a better building, from a completely different company, for a bit cheaper, right off the bat. with none of the silliness.
The funny thing was, the "factory rep" told me he wanted to tell me the building tonight, because if he didn't, that statistics tell them they lost the sale and I won't come back. Hmmmm, they only sell their buildings to people who fall for the hard sell, other wise they would never be stupid enough to go back!
At least I didn't get caught up and fall for it!
Joe
Jackson, Missouri
U.S.A.
1 Updates & Rebuttals
Steve
Asheville,North Carolina,
U.S.A.
USB contacting my office now
#2Consumer Comment
Sat, November 12, 2011
I am a contractor about 30 miles from Boone, NC and nobody I know here has ever heard of USB out of Boone. Boone is not known for having such a mfg facility. Now one of my guys married a girl from Johnson City, TN who said she lost her job when USB bought out her company their and laid off a lot of people.
However, I and my remodeling business have been contacted several times now in past few weeks with calls from Florida to Boone, NC from various sales people asking me to come tour their facility then also ask "would you be interested in our display model program, both of which would save me thousands".
I am so curious now and read hundreds of complaints about them, that I will drive their in a couple days and see what the heck is going on.
What I find strange, is recently, I posted on ripoffreport.com regarding another NC metal building mfgr (Carolina Carports, Inc.) who, after we set signed agreement and suppleid specs for custom bldg for oru custoemrs readied foundation and security deposit to their facility, they now refuse to complete that order and we are going through BBB, NC Atty General and legal avenues against them as we speak for dubious and fraudulent business practices....
