- Report: #1383351
Complaint Review: US Direct express master card - Internet
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Author Confirmed
Why?
US Direct express master card
Internet, USA
Phone:
18887411115
Web:
Www.usdirectexpress.com
Categories:
Business Rating:
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US Direct express master card Master card international Comerica Bank I was made a fool by the company i trusted to handle my government disability checks, i am missing money many times and when i try to get help to find the missing funds their agent asks my personal private numbers and then proceed to disconnect my calls. Internet
I am receiving state disability checks and have been using direct express master card for almost two years. Since using their service i have often noticed discrepancies in the amount of money i have in my account. In all of my attempts to contact master card direct i have had to wait several hours on hold. When i have been able to wait on hold and actually had my call answered the same female person that answers asks for my social security number, my birthdate, the correct spelling of my name and then disconnects the call. This happens every time I've ever gotten through to this company. I still have no idea where my funds and money are or where theyve gone. And every month it happens again. This month i have nine unaccountable purchases made from my card. I know i did not make these purchases. When i reached the company to help me find who the transactions were with, the woman i spoke with asked all pertinent and private numbers of mine and when i reported to her that i know all of my previous purchases were paid she disconnected the call. I have tried to contact them via there internet website only to be given a most unnerving runaround. I am disabled, i cannot work and my disability checks are all i have to survive. I am very careful where and how much money i spend because it's very difficult to make ends meet with what little i do have. To find that someone or someones had access to and is taking my money has hurt me to the core. My youngest son is my helper at my home and i regret that i have blamed him in the past for what i now know is someone else entirely. I need help. I do not know where else to go to find out where my money is going off even who is spending it.
