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  • Report:  #832530

Complaint Review: US Immigration.com - Internet

Reported By:
Ron Olsen - Honolulu, Hawaii, United States of America
Submitted:
Updated:

US Immigration.com
Internet, United States of America
Phone:
Web:
us-immigration.com
Tell us has your experience with this business or person been good? What's this?
this company sells immigration forms and charges you to fill them out for you, I odered one form for $189 and found out that we needed a green card to apply of the papers I wanted and we didn't have one --- I got nothing from them for my money --- and have written to them several times and they do not answer me.

I have complained to my bank and they say if I did not get any receipt they could not help me.

Any and all immigration forms anyone could use are at USCIS.com for free!!!!!

If one goes to the internet to search for immigration forms one gets hundreds of sites that charge you like this one --- avioid them like the plague.



1 Updates & Rebuttals

Kathy

San Francisco,
California,
USA
American Immigration Center

#2UPDATE Employee

Mon, July 23, 2012

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost on our home page.

Before beginning a particular form service within our site, we do have the option to take a free qualification quiz to make sure you qualify or are doing the correct forms. We also provide our phone number and email address on almost every page of our site, if you need to contact us with any questions.

Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.

If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. Please feel free to contact us for any further assistance.

Thank you,

American Immigration Center

1-800-814-1555

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