- Report: #671541
Complaint Review: US Merchant Systems - Fremont California
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US Merchant Systems
48073 Fremont Blvd. Fremont, 94538 California, United States of America
Phone:
877-432-8871
Web:
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US Merchant Systems USMS Debited my checking account $250 for early cancellation after 4 years! Fremont, California
US Merchant Systems is a merchant account and credit card processing services provider for business, ecommerce, wireless, and internet. I have had an account with them for 4 years for my online store which I just recently closed.
I just noticed a debit to my checking account for $250 from USMS. I called them immediately and talked to Paris and asked her why I was being charged $250. She told me that it was for early cancellation of my account.
She explained that my original contract was for 3 years and that at the end of the 3 years I was supposed to give USMS in writing, within 90 days, that I wanted to renew my contract. She claims this is in the writen contract I have with USMS.
This is totally deceptive! Why was I not contacted by USMS that my 3 year contract was ending and that I needed to renew in writing? This is absolutely fraudulent...a convenient sneaky way to get your money. I am retired. I can't afford $250! USMS, I want my money back!!
