- Report: #615110
Complaint Review: US Passports Now - Internet
Reported By:
ddubberly -
Shongaloo, Louisiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
US Passports Now
33408 Internet, United States of America
Phone:
1-800-881-2464
Web:
www.uspassportsnow.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
US Passports Now rip-off artist, Internet
Us Passport now are rip off artist. The things they do should be illegal. They look like a US official passport site. All I wanted is a passport card. They charge $65 dollars for nothing. I called to cancel with in 10 minutes of sending my information.
I talked to several people in customers service only to find all of my money would not be refunded. There is a $50 charge on my credit card that will not be refunded. No matter who I talked to this could not be resolved at US passport now.
When I got to the bottom I realized I still have to get 2 passport pictures made and send the information to the government and pay the government fee for the passport card. So what does this company do for you? Nothing. I payed for a service that you would get from the government site if I got there correctly for free. After all the government fee I still paid in the end. You get the forms for free on the site.
I guess I paid $50 for free forms. Do not use US passports now unless you have at least $50 to throw away.
I talked to several people in customers service only to find all of my money would not be refunded. There is a $50 charge on my credit card that will not be refunded. No matter who I talked to this could not be resolved at US passport now.
When I got to the bottom I realized I still have to get 2 passport pictures made and send the information to the government and pay the government fee for the passport card. So what does this company do for you? Nothing. I payed for a service that you would get from the government site if I got there correctly for free. After all the government fee I still paid in the end. You get the forms for free on the site.
I guess I paid $50 for free forms. Do not use US passports now unless you have at least $50 to throw away.
1 Updates & Rebuttals
Cassie
Florida,United States of America
I Agree With You
#2Consumer Comment
Wed, August 01, 2012
I also had a poor experience with them, I was wondering if you ever got your money back? I am still trying to get the $50.00. Any advice on what I should do or say.
